
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
A very pleasant experience Jordan Jenkins was my sales person. He was professional, helpful and answered all of my questions with a smile. Above all, he was patient when I was Jordan Jenkins was my sales person. He was professional, helpful and answered all of my questions with a smile. Above all, he was patient when I was very indecisive about my choices. From start to finish, it was a very pleasant experience. Jordan was great! I would also give a special shout out for Mark. He did his very best to work out the very best deal for me. Thank you all! More
Received more than we bargained for! We came to the dealership with a preconceived idea of what we were looking for despite the challenges of our trade-in value. Jordan worked diligently We came to the dealership with a preconceived idea of what we were looking for despite the challenges of our trade-in value. Jordan worked diligently to help us find a good fit once we realized that they didn't have the one idea we had in mind. What he ended up finding for us, is just a good a fit as what we were looking for without our even knowing it. It was a great deal made possible through the efforts in the finance department. We have been through this process at least 4 other times and this was by far our best experience yet! More
This is the place to go All I can say is WOW! This dealership is top notch. Service is even better. George and Elaine are a cut above the rest. Not only do I feel right at All I can say is WOW! This dealership is top notch. Service is even better. George and Elaine are a cut above the rest. Not only do I feel right at home, but they do everything to expedite your service. During my recent service which I needed a full day of service, I was late for an appointment 40 miles away. They had my loaner ready and I was on the road in minutes. Thank you for being awesome! More
Amazing Positive Experience! On April 15 2015 I traded in my 2012 Nissan Sentra for a brand new 2015 Nissan Sentra SV, My salesperson was Mr John Morrison. I called first to see i On April 15 2015 I traded in my 2012 Nissan Sentra for a brand new 2015 Nissan Sentra SV, My salesperson was Mr John Morrison. I called first to see if I qualified for the special financing, he got my information over the phone and told me that he will submit my information to NMAC. A couple of days later he told me that I got approved, he only needed to see my trade and get it appraised. In less than an hour I was the proud owner of a new car, Mr Morrison was courteous, professional and had patience in answering all of my questions, this has been the best new car ownership experience I have ever had, I enthusiastically recommend this dealership and make sure you ask for Mr John Morrison, he is the internet manager, awesome place to buy your next set of wheels! More
2015 Murano My Wife tells me this is the second one you said your weren't going to buy. Actually it is my 3rd Murano. I originally gave up my Chevy pick-up for an My Wife tells me this is the second one you said your weren't going to buy. Actually it is my 3rd Murano. I originally gave up my Chevy pick-up for an 09, and then upgraded that for a 2011 Murano SL because the trade incentives were very impressive as we'll as the competitive financing. The 2015 I resisted up to the last day my coupon was good. I drove it home and had lunch with my wife, when I returned from the dealership without it, she was highly disappointed. Needless to say, the Murano Platinum is a "Man Cave" on wheels and you know how women like to be in the "Man Cave", especially your Wife! Thank You Herb Gordon Nissan Family, I'm enjoying my ride. Sincerely; Ronald J. Bell More
The best experience ever from Mr. Carl De Shazior My family and I are very very pleased with the above and beyond service we received from Mr. Carl De Shazior. From the moment I entered the facility h My family and I are very very pleased with the above and beyond service we received from Mr. Carl De Shazior. From the moment I entered the facility he was more than willing to help and did all he can to get us in our wonderful ride. I'm super excited with the purchase and will tell anyone if you want the best service possible Mr. Carl De Shazior is the one to Ask for Hands down. Thank you Herb Gordon Nissan for everything!!! Especially Mr. Carl De Shazior. Thanks, The Octavien's More
First Big Car purchase I recently purchased a 2012 Nissan Maxima on 3/21/15. My dealer Jordan Jenkins was an absolute pleasure to work with, I almost settled for a Honda but I recently purchased a 2012 Nissan Maxima on 3/21/15. My dealer Jordan Jenkins was an absolute pleasure to work with, I almost settled for a Honda but he was able to help find me my dream car at a reasonable price. Overall my experience was great, I did not feel like i was pushed into purchasing a car, Justin the finance representative was a big help as well. Due to my experience at HGN I was able to brag about my great deal of a purchase to my coworker. Within the next 2 weeks she also purchased a new 2015 Nissan and her dealer was Jordan ( I never gave her my dealers name prior). Usually the thought of having to deal with a dealership is dreadful but HGN changed my mind on that. Thank you for making my experience easy and quick. - Jalisa J. More
New Car Purchase/Past Service History My past service visits has always been very pleasant so it was only naturally that I would return to purchase a new vehicle. The staff is very person My past service visits has always been very pleasant so it was only naturally that I would return to purchase a new vehicle. The staff is very personable, professional, knowledgeable and very patient with my many questions and concerns. More
First service visit I took my 2013 Nissan Maxima to Herb Gordon Nissan for the first time this week. I had the oil and filter changed. My experience was quite pleasant I took my 2013 Nissan Maxima to Herb Gordon Nissan for the first time this week. I had the oil and filter changed. My experience was quite pleasant from the initial greeting to driving away. First, I was very impressed by the very clean and modern facilities. All service bays sparkled. Not a drop of oil or grease laying around. Chase as my service contact who took responsibility for my visit. Chase explained what services would be performed on my car and advised me that I would be out within an hour and a half. He was better than his word! The car was spotless when I got in. It is obvious that Herb Gordon Nissan takes pride in their work and are very respectful of their customers vehicles and they go to great lengths to assure that no grease or oil gets in the car or on the floor mats. It gives me great pleasure to recommend Herb Gordon Nissan. More
2nd Purchase from HGN, big thumbs up!! Thanks HGN for the great service and fantastic buying experience, Bruce Kim my salesman for a second time, Mark my finance guru, and Larry the manager Thanks HGN for the great service and fantastic buying experience, Bruce Kim my salesman for a second time, Mark my finance guru, and Larry the manager, you guys make me feel like I'm buying from friends rather than the "typical dealership car salesman". See you guys again in a few years, hopefully my next car will be the new Maxima : ) More