Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Exceptionally reliable service It's easy to schedule service and their personnel are professional, competent and efficient. Michael helped me today and he delivered the excellent a It's easy to schedule service and their personnel are professional, competent and efficient. Michael helped me today and he delivered the excellent and friendly service I've come to expect. I highly recommend them. More
Once again a wonderful experience Micheal Goodman has been my advisor for years. I know my car is in good hands every time I visit Herb Gordon Subaru. Mr. Goodman always explains the s Micheal Goodman has been my advisor for years. I know my car is in good hands every time I visit Herb Gordon Subaru. Mr. Goodman always explains the service that my car needs in detail. The environment is friendly, courteous but professional. More
Excellent service! My experience at the Herb-Gordan Subaru was truly excellent! They completed the repairs on my car in a speedy manor, and did a terrific job of communi My experience at the Herb-Gordan Subaru was truly excellent! They completed the repairs on my car in a speedy manor, and did a terrific job of communicating what needed to be done. Rodney in the service department was especially helpful. Thank you! More
A Pleasant Trip to Service My Death Machine Free coffee, a foot massage, and a comfy chair to do some knitting made for a very pleasant waiting experience today while my Subaru was being service Free coffee, a foot massage, and a comfy chair to do some knitting made for a very pleasant waiting experience today while my Subaru was being serviced. Mike was super duper helpful in giving me the facts about what needed to be fixed with my car (vs what could wait a wee bit) and Laurie (might not have been her name, but she's blond and has cool glasses) was very friendly and helpful in getting me a rental car to take home for the day when we found out that the work on my car would take a little bit longer than expected. You'll find nothing nothing short of kind, helpful service at this dealership. More
Service I came in for my A/C it was blowing hot air, as soon as I arrive lovely people came to greet me with a big smile! Best service i’ve Had in a very long I came in for my A/C it was blowing hot air, as soon as I arrive lovely people came to greet me with a big smile! Best service i’ve Had in a very long time, 10/10 would recommend! More
Diff replacement. Great reception, diagnosis and superb time taken.Complimentary loaner overnight. All work covered by warranty. It does not get better than this. One Great reception, diagnosis and superb time taken.Complimentary loaner overnight. All work covered by warranty. It does not get better than this. One satisfied customer. More
Airbag sensor repair Despite being out of warranty, Herb Gordon Subaru repaired my broken SRS air bag sensor for free. They even gave me a free loaner car for the day. Tha Despite being out of warranty, Herb Gordon Subaru repaired my broken SRS air bag sensor for free. They even gave me a free loaner car for the day. Thanks More
Very friendly, Helpful, with top notch work They're always very friendly and helpful. They do top notch work and I've never had had to return over and over again for the same issue. Everything's They're always very friendly and helpful. They do top notch work and I've never had had to return over and over again for the same issue. Everything's always taken care of the first time. Highly recommend Service Advisor Michael Goodman. He's helped me out a lot and definitely makes the repair process a lot easier. More
Great Service! Wanted to give a huge shout out to the team at Subaru! I came in to get my rear tire looked at since it was making some noise, and they were able to d Wanted to give a huge shout out to the team at Subaru! I came in to get my rear tire looked at since it was making some noise, and they were able to diagnose and resolve quickly with a clear description on what was wrong and how they fixed it. They even walked me back into the garage as the technicians were working to look under my car and see exactly what was wrong. Additionally, they were very welcoming and made the process seamless. I was bringing my car in after taking my dog to a vet appointment, and Claudia not only took care of me but welcomed my dog too! She was so friendly, and gave my dog a treat and water while we waited. I definitely recommend this dealership, and thoroughly enjoyed my visit today. More
Really pleased! I was very happy with getting my car serviced at Herb Gordon Subaru! Claudia was super friendly and made sure everything was taken care of with my Fo I was very happy with getting my car serviced at Herb Gordon Subaru! Claudia was super friendly and made sure everything was taken care of with my Forester. The technician who worked on my car, Kevin K., was also excellent! He identified issues that needed to be addressed and he did a great job with all the recommended services. I was really pleased with the work here and will definitely return for my Subaru needs. More












