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Herb Gordon Subaru
Silver Spring, MD
1,732 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,732 reviews
August 19, 2026
As always, excellent service. Vitaly kept me informed of progress as the work proceeded. This is the best service department I have ever experienced anywhere. Thank you! Vitaly kept me informed of progress as the work proceeded. This is the best service department I have ever experienced anywhere. Thank you! More
by maida.m.stadtler
Employees Worked With
August 18, 2026
High quality customer service, detailed explanations, and service coordinators that will work with you to pay for repairs. I don’t typically like dealerships, but this is the only one I trust to provide hone service coordinators that will work with you to pay for repairs. I don’t typically like dealerships, but this is the only one I trust to provide honest explanations and price transparency. More
by jsalzo22499
Employees Worked With
August 18, 2026
I bought my car at Herb Gorden super race three years ago. I’ve been extremely satisfied with this dealership but mostly because the only person I deal with is my advisor vVitality KHLEBNIKOV. I am 72 ago. I’ve been extremely satisfied with this dealership but mostly because the only person I deal with is my advisor vVitality KHLEBNIKOV. I am 72 years old and bought a lot of cars. He was assigned as my advisor when I first bought my car always returns. Calls always does what he says he’s going to do on time and keeps me informed. More
by Jbrchock
Employees Worked With
August 13, 2026
Been a local customer for over 14 years. I'll never bring my Forester anywhere else. I'll never bring my Forester anywhere else. More
by Subz4Life
Employees Worked With
August 10, 2026
Everyone was very helpful during my appointment. They took me early so I could get in the road They took me early so I could get in the road More
by Cvmd430
August 10, 2026
Great service. Vitaley is a great service manager. He is so detailed in his work and he always take care of my needs. Vitaley is a great service manager. He is so detailed in his work and he always take care of my needs. More
by Frank.sohrabi
Employees Worked With
August 10, 2026
The service and quality were excellent. Vitaly is beyond professional and courteous whenever I bring in my vehicle. Vitaly is beyond professional and courteous whenever I bring in my vehicle. More
by Hipowell
Employees Worked With
August 08, 2026
After previous experiences I had with other dealerships, I came into this purchase determined to not get taken advantage of by some salesman. After all was said and done Brand changed my perspective on the I came into this purchase determined to not get taken advantage of by some salesman. After all was said and done Brand changed my perspective on the car buying experience. He was willing to work with me over the phone, figure out details, and have everything set up for me when I got there from out of state. When I officially met him in person he was kind, courteous, and outgoing (more than just someone trying to make a sale). The other members that I spoke to during the process were also great and caring, so shout out to Herb Gordon Subaru and Brandon Le! More
by hartmanb1123
August 04, 2026
Great service great staff. Have been coming here and working with Vitaliy for over 10 years. Have been coming here and working with Vitaliy for over 10 years. More
by CBlair
August 03, 2026
James was great to work with, worked around my schedule and got me in and out in a couple hours. and got me in and out in a couple hours. More
by Bob
Employees Worked With
