Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Gordon Subaru
Silver Spring, MD
1,784 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,784 reviews
November 09, 2026
Excellent experience with Brandon Le! I recently purchased a great Subaru car from Herb Gordon Subaru, and I couldn't be happier with the experience!! Brandon Le was fantastic from start I recently purchased a great Subaru car from Herb Gordon Subaru, and I couldn't be happier with the experience!! Brandon Le was fantastic from start to finish— very patient, knowledgeable, and genuinely helpful with zero pressure! He let me take my time on the test drive, answered all my questions and explained the car's features clearly. The paperwork and pickup were smooth and efficient. If you're shopping for a Subaru, ask for Brandon— Highly Recommended! More
by mashasha2016
Employees Worked With
November 06, 2026
Great service and the staff is friendly and competent. The communication with the car owner is outstanding when they perform service. They also check to see if there any dealer promotions or discounts tha The communication with the car owner is outstanding when they perform service. They also check to see if there any dealer promotions or discounts that are applicable to your bill More
by Eddie G
Employees Worked With
November 06, 2026
I greatly appreciated that the dealership did not call, text, and email me constantly. I wanted to drive several cars to see which was the best one for me and Brandon and team let that happen. text, and email me constantly. I wanted to drive several cars to see which was the best one for me and Brandon and team let that happen. More
by JD
November 05, 2026
Outstanding dealership, excellent customer service, car loaner while your car gets serviced, you cannot ask for better service. I have been coming to them for years and every time their service is remarkab loaner while your car gets serviced, you cannot ask for better service. I have been coming to them for years and every time their service is remarkable, kudos to their team 🤩 More
by Another satisfied customer
November 04, 2026
Im always pleased when I come in. The staff r very informed. Especially Vitality whom I m service by. I would recommended this business to anyone who has a Subaru needing service. Th The staff r very informed. Especially Vitality whom I m service by. I would recommended this business to anyone who has a Subaru needing service. Thank you Subaru More
by avadulin
November 04, 2026
Always does great work and treats customers with respect and kindness. Vitaliy is super and very knowledgeable about Subaru's. and kindness. Vitaliy is super and very knowledgeable about Subaru's. More
by petzel.ctma
Employees Worked With
October 31, 2026
My car needed routine maintenance and replacement of rear bearings. The service by Vitaliy, and Gabe, the technician that worked on my car was great and much appreciated. bearings. The service by Vitaliy, and Gabe, the technician that worked on my car was great and much appreciated. More
by abbeya65
Employees Worked With
October 28, 2026
Great service, honest, quick, and willing to explain things. Car was taken care of like their own. Vitaliy was great. things. Car was taken care of like their own. Vitaliy was great. More
by Troymcquaige
Employees Worked With
October 22, 2026
Muhammed Zeidan Was a great helper in me and my wife picking our new car. Would recommend him to everyone who walks in!! picking our new car. Would recommend him to everyone who walks in!! More
by Walter Walford
Employees Worked With
