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Herb Gordon Subaru
Silver Spring, MD
1,697 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,697 reviews
May 04, 2026
Vitaly, my service advisor is wonderful. I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be per I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be performed. The free coffee is pretty good too! More
by paula.farmer
Employees Worked With
May 03, 2026
Always EXCELLENT service and extremely friendly. Enjoy coming there and highly recommend the shop and service to all my friends and family. Enjoy coming there and highly recommend the shop and service to all my friends and family. More
by Ivucenik
Employees Worked With
May 02, 2026
Always want see him . Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. More
by vohra_mail
Employees Worked With
May 02, 2026
Vitaliy and Lori are great! I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being do I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being done and payment negotiated with Safelite. More
by cmarshal
May 02, 2026
This is my 2nd time having Vitaliy as my advisor and he never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my car. More
by fauve116
Employees Worked With
April 29, 2026
I had a great experience at Herb Gordon Auto in Silver Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above and beyond by finding discount codes without me even asking, which I really appreciated. The service was completed quickly and efficiently, and the waiting area was clean and comfortable with snacks, coffee, and water available. Overall, a smooth and hassle free visit. I will definitely continue servicing my 2024 WRX here. More
by 2024WRX
Employees Worked With
April 29, 2026
Work completed promptly. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. More
by mewarri
April 27, 2026
I had to use my 4n1 assurance plan after all. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. More
by ajraza
April 18, 2026
April 17, 2026: Herb Gordon Subaru has a winner with Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my car anywhere else! He is amazing!! More
by soniabunch402
Employees Worked With
April 17, 2026
I interacted primarily with Vitaliy. He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this d He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this dealership and will certainly be returning when necessary in the future. More
by Zasotomayor
