Rodney Rogers
Rodney Rogers at Herb Gordon Subaru

Rodney Rogers

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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4.8
193 Reviews
4.8

193 Reviews

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193 Reviews of Rodney Rogers

August 31, 2026

Dealership Rating
Employee Rating

Vitaliy and Herb Gordon have done it again. They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give the More

by Notinterested
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 26, 2026

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Employee Rating

Brilliant service and customer support! From mechanic to the front line of salespeople, this is the most positive car purchase experience in my 69 yrs. More

by quecandela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov, Elias Cruz

Aug 30, 2026

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 26, 2026

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Herb Gordon Subaru is great: bought my Crosstrek there and take it in there for service. Always get great service from a superb team. The Service Advisors, Jerell and Rodney, are excellent, clearly expl More

by Charles20912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerell Latham

Aug 27, 2026

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2026

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Employee Rating

Everyone was very helpful during my appointment. They took me early so I could get in the road More

by Cvmd430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerell Latham

Aug 12, 2026

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2026

Dealership Rating
Employee Rating

Vitaliy Khebnikov was outstanding and provided exceptional service. He is a consummate professional. He took care of my dead battery situation by addressing it in a comprehensive and timely manner More

by Balaram88
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Jul 27, 2026

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2026

Dealership Rating
Employee Rating

I've known Vitaly since 2012 when I bought my first car from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy More

by William Diaz Ponce
Recommend Dealer
Yes
Jul 13, 2026

Herb Gordon Subaru responded

Hi William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 27, 2025

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Employee Rating

I cannot recommend Herb Gordon enough. Between friends and family, we’ve purchased 5 vehicles from Herb Gordon, and they’ve taken care of us every time. They work tirelessly to provide exc More

by ray_chiao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Le, Shawn Hirsch

Nov 27, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2025

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Employee Rating

left a message for Ken to get back to me and got a call the same day, very courteous and attentive. great customer service. thanks. More

by evelinperezj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2025

Dealership Rating
Employee Rating

I loved working with Debbie. She guided me through my purchase and I’m so happy with my Crosstrek wilderness. Herb Gordon is my go to dealer and Subaru is my go to car More

by gannonsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debbie Colt

Jan 06, 2025

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2024

Dealership Rating
Employee Rating

Always prompt and the always under promise and over deliver. Great customer services. Promises kept and deadlines met. More

by wjbonsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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