Rodney Rogers
Rodney Rogers at Herb Gordon Subaru

Rodney Rogers

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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4.7
197 Reviews
4.7

197 Reviews

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197 Reviews of Rodney Rogers

November 05, 2026

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Employee Rating

Outstanding dealership, excellent customer service, car loaner while your car gets serviced, you cannot ask for better service. I have been coming to them for years and every time their service is remarkab More

by Another satisfied customer
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2026

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2026

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Im always pleased when I come in. The staff r very informed. Especially Vitality whom I m service by. I would recommended this business to anyone who has a Subaru needing service. Th More

by avadulin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Nov 08, 2026

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2026

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Rodney has been our multigenerational family Service Advisor for many years. In fact, I live in Fredericksburg Virginia, but I prefer Herb Gordon to the closer dealership where I purchased the car. I More

by Xbox Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 24, 2026

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Subaru makes solid reliable cars and Vitaly at Herb Gordon is efficient and honest. Wouldn’t bring my car to anyone else. More

by escrow-handler7f
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom, Vitaliy Khlebnikov

Sep 25, 2026

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2026

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Vitaliy and Herb Gordon have done it again. They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give the More

by Notinterested
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 02, 2026

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 26, 2026

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Brilliant service and customer support! From mechanic to the front line of salespeople, this is the most positive car purchase experience in my 69 yrs. More

by quecandela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov, Elias Cruz

Aug 30, 2026

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 26, 2026

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Herb Gordon Subaru is great: bought my Crosstrek there and take it in there for service. Always get great service from a superb team. The Service Advisors, Jerell and Rodney, are excellent, clearly expl More

by Charles20912
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerell Latham

Aug 27, 2026

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2026

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Everyone was very helpful during my appointment. They took me early so I could get in the road More

by Cvmd430
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerell Latham

Aug 12, 2026

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2026

Dealership Rating
Employee Rating

Vitaliy Khebnikov was outstanding and provided exceptional service. He is a consummate professional. He took care of my dead battery situation by addressing it in a comprehensive and timely manner More

by Balaram88
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Jul 27, 2026

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2026

Dealership Rating
Employee Rating

I've known Vitaly since 2012 when I bought my first car from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy More

by William Diaz Ponce
Recommend Dealer
Yes
Jul 13, 2026

Herb Gordon Subaru responded

Hi William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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