Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,680 reviews
Great service I’m not an easy customer to deal with because I hold dealers to a higher standard. Vitality goes above and beyond. He is a great Advisor I’m not an easy customer to deal with because I hold dealers to a higher standard. Vitality goes above and beyond. He is a great Advisor More
Outstandins sales and service! Outstanding, professional sales team who do not pressure you. Always great value. Service technicians are top notch, going out of their way to make su Outstanding, professional sales team who do not pressure you. Always great value. Service technicians are top notch, going out of their way to make sure my car is ready to go. I have leased/bought 4 Subarus from Herb Gordon and plan to buy more in the future! More
Tires I called Subaru Herb Gordon and Michael assisted me! I had a nail in my tire that couldn’t be repaired. He was super helpful from the very beginning a I called Subaru Herb Gordon and Michael assisted me! I had a nail in my tire that couldn’t be repaired. He was super helpful from the very beginning and was able to get me in and out in no time with 4 brand new tires! Highly recommend! More
36K Routine Service I always look forward to coming here because the service is great and the work is quick and efficient. Complementary coffee, donuts, and car wash is a I always look forward to coming here because the service is great and the work is quick and efficient. Complementary coffee, donuts, and car wash is always appreciated. Today was my fifth oil change here, and so it was FREE. Thanks, Herb Gordon! More
Brake, armrest console, and right turn light replacements This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation a This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation all under Subaru. They also put air in my tires and washed it for me. I will like to take the time to thank Subaru of America and especially Herb Gordan Subaru for a fabulous service they have given me. I absolutely will be coming back here for service and for my next family car. Subaru is the best. More
Fantastic Service I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to so I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to solve, and provided me with a brand new loaner car. I had to get on a plane, so Vitaliy expedited the service for me, called all my warranty providers, and made sure I was out on time. Great experience. Thank you to the Suburu Herb Gordon team. More
New Car Purchase I recently purchased a Subaru Outback from Herb Gordon Subaru. Jim Boratenski was the sales representative and did an superb job. He was very knowledg I recently purchased a Subaru Outback from Herb Gordon Subaru. Jim Boratenski was the sales representative and did an superb job. He was very knowledgeable and patient as we asked many questions about two different vehicles - the Outback and the Legacy. Jim was very responsive to all questions and provided very accurate and helpful information. He even volunteered to come to work with us on his day off. Once we settled on the Outback, the dealership did not have the specific options with the colors that we preferred. Later the next day, I received information from Jim that he not only had located an Outback with the options and colors we wanted, but he had it at the dealership. Needless to say we were overjoyed with the quick turnaround. I truly appreciate Jim and how patiently he worked with us through this process. More
Engine short block replacement Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at al Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at all times and answered any questions I had. More
Lots of work Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumula Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumulated over 7 years. The pricing was explained clearly and they gave me lots of information to help me decide what work was most pressing. More
Great service! Delivered exactly what was expected. Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and addition Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and additional cleaning. He advised me on what was necessary for today’s service as well as what I might want to consider for future service. He also provided a few rental car for the day. Highly recommend Herb Gordon Subaru! More












