Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,170 service reviews
Excellent service today, Vitaly is excellent! He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations excee He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations exceeded. More
I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and t cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and they don't try to push any unnecessary extra service. The waiting areas are large and comfortable. A dealership may be more expensive than a private shop, unless the private shop talks you into getting additional unnecessary work. I like the peace of mind from the professionalism and honesty. More
They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses. unnecessary repairs or expenses. More
Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! More
Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep. More
Good people to work with. Good waiting area with great coffee. They do quality work. Good waiting area with great coffee. They do quality work. More
Excellent. I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with res I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with respect and the staff is curtious, kind and well trained. A great example is my Service Advisor, Vitaliy Khlebnikov. Vitaliy treatments me like family, he's always accessible and responsive and answers my questions honestly and in a way that I can comprehend and understand when it comes to the more technical aspects of repairs and services. More
Service is quite complete and everything is well explained. Courteous staff and work on time and as expected. explained. Courteous staff and work on time and as expected. More
Vitaliy is always unfailingly professional and helpful. He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some sn He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some snacks-- just lovely More
Needed an oil change and inspection for my new Forester in a tight noontime window. I pulled into express service lane and saw Vitaliy. He and the mechanics were superb! They got me out in an hour. Vitaliy in a tight noontime window. I pulled into express service lane and saw Vitaliy. He and the mechanics were superb! They got me out in an hour. Vitaliy also saved me money with a coupon and gave me some very helpful advice on service intervals going forward. He could not have been more professional and helpful. Plus, a great waiting area with coffee, snacks, and a quiet room and workspaces. Overall just great! More












