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Herb Gordon Subaru

Silver Spring, MD

4.9
1,677 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,170 service reviews

April 01, 2026

Excellent service today, Vitaly is excellent! He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations excee More

by Farrelljdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2026

I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and t More

by rick.laurel.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

March 24, 2026

They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses. More

by katietx82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2026

Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! More

by abie.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

March 20, 2026

Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 19, 2026

Good people to work with. Good waiting area with great coffee. They do quality work. More

by Hirschf
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2026

Excellent. I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with res More

by tonyrharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2026

Service is quite complete and everything is well explained. Courteous staff and work on time and as expected. More

by jgramatins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help.If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2026

Vitaliy is always unfailingly professional and helpful. He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some sn More

by Shiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2026

Needed an oil change and inspection for my new Forester in a tight noontime window. I pulled into express service lane and saw Vitaliy. He and the mechanics were superb! They got me out in an hour. Vitaliy More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimy
Mar 06, 2026 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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