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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
April 04, 2019
Great experience I have been getting my cars serviced here for many years so when it was time for a new car buying from a heritage was a no brainer. I have been getting my cars serviced here for many years so when it was time for a new car buying from a heritage was a no brainer. More
by Caddy
Employees Worked With
Helpful April 03, 2019
Can't beat the service Dropped in first thing AM for a normal fluids and checkup - was alerted to an issue with the tires that might be alignment related. Was dead on, fixed Dropped in first thing AM for a normal fluids and checkup - was alerted to an issue with the tires that might be alignment related. Was dead on, fixed and out in a bit over an hour. Never had such great service anywhere. More
by pgiorda
Employees Worked With
Chris
March 31, 2019
Excellent service the sale rep. Fran Scepanovich I truly appreciate the service I received at Heritage Cadillac Dealerships my sale person was Fran Scepanovich was very helpful during my whole proces I truly appreciate the service I received at Heritage Cadillac Dealerships my sale person was Fran Scepanovich was very helpful during my whole process of my purchase of my 2017 Escalade. More
by Gina
Employees Worked With
March 29, 2019
The people at Heritage treat you like family Just purchased an XT5 and Fran made the process very easy. I have been going to Heritage for many years, I keep going back because they are always fr Just purchased an XT5 and Fran made the process very easy. I have been going to Heritage for many years, I keep going back because they are always friendly and professional. More
by Caddy
Employees Worked With
March 29, 2019
Absolutely Great Experience! I cannot say enough about the great experience that i had purchasing an Infiniti QX80 from Heritage. Fran was great! She worked hard to get me a great I cannot say enough about the great experience that i had purchasing an Infiniti QX80 from Heritage. Fran was great! She worked hard to get me a great price for my new vehicle. I got a great price for my trade in as well. Fran is very friendly and easy to work with. I can tell she really cares about all the customers who walk in the doors! Thank You to Fran and the rest of The Team! More
by Jason
March 29, 2019
Great Customer Service We loved working with Charles. He is such a great guy and we learned a lot and feel great about our choice. We love the new family car. Thanks Char We loved working with Charles. He is such a great guy and we learned a lot and feel great about our choice. We love the new family car. Thanks Charles. More
by DW
Employees Worked With
March 28, 2019
Professional and Customer Friendly Chris was was courteous and friendly.....he was easy to understand.....the customer waiting area is comfortable with a nice selection of coffees, cak Chris was was courteous and friendly.....he was easy to understand.....the customer waiting area is comfortable with a nice selection of coffees, cakes and fruits....the checkout ladies are very friendly and easy to work with More
by Louis J
Employees Worked With
Chris Halley
March 27, 2019
Great Customer Service Mark took care of my appt with professionalism. He explained what would be done & how long it would take. I appreciate the excellent service that Heri Mark took care of my appt with professionalism. He explained what would be done & how long it would take. I appreciate the excellent service that Heritage Cadillac always provides. More
by Golfgirl
Employees Worked With
Mark Brennan
March 23, 2019
No where else to car shop but at Heritage No doubt about it Heritage Cadillac is the best, one stop shopping. They are over-the-top with service. From the time I drive into the dealership unti No doubt about it Heritage Cadillac is the best, one stop shopping. They are over-the-top with service. From the time I drive into the dealership until I leave, I am treated like a queen. More
by Nancy
Employees Worked With
Other Employees :
Chris Kristin, only mechanic that can work on my car ever. He is so knowledgeable and timely. Burrell Henry the best service manager.
March 22, 2019
Routine service Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and all associated with dealership was friendly. More
by rbt
Employees Worked With
Chris Halley
