Heritage Cadillac - Service Center

Rear Hatchback Repair My rear hatchback has to replaced because it was shortened out by water. I met with Chris Halley from service and Chris knew exactly was the problem a My rear hatchback has to replaced because it was shortened out by water. I met with Chris Halley from service and Chris knew exactly was the problem and knew how get this matter resolved. Chris was very reasonable on helping me with this problem. I highly recommend using Chris as your Service Consultant More

Service Great service.I usually get Chris Hally and he is great,always friendly and on top of things.He keeps you informed on the progress of your vehicle Great service.I usually get Chris Hally and he is great,always friendly and on top of things.He keeps you informed on the progress of your vehicle More

Best Cadillac Dealership Heritage Cadillac has the best employees! The service department, especially Mark Brennan, is always professional yet friendly and extremely competen Heritage Cadillac has the best employees! The service department, especially Mark Brennan, is always professional yet friendly and extremely competent. My car is always repaired in a timely manner. More

Oil & Filter Change On 4-24-2019 I arrived Heritage 's Service Department in the afternoon (around 3:10 pm) to see if I can get an Oil & Filter change. To my pleasant sur On 4-24-2019 I arrived Heritage 's Service Department in the afternoon (around 3:10 pm) to see if I can get an Oil & Filter change. To my pleasant surprise, Chris Halley said it can be done right away and was able to get the service done with the car wash. This is my 3rd Cadillac that I bought from Heritage Cadillac. In the past when I went for the service with other service personnel, I was given excellent customer service. It appears that Chris Halley is continuing that tradition. Chris appears to be very friendly professional. More

Consistently High Quality Service Every time I visit Heritage Cadillac I am impressed with the friendliness and professionalism of the employees. This makes for a pleasant experience Every time I visit Heritage Cadillac I am impressed with the friendliness and professionalism of the employees. This makes for a pleasant experience when I bring my car in for service. More

Excellent Service My wife brought in my XT5 for service and everything was handled perfectly. The work was explained to her and was done in a very timely manner My wife brought in my XT5 for service and everything was handled perfectly. The work was explained to her and was done in a very timely manner More

Car maintenance Heritage will always be my dealer of choice. My car consultant Henry B. is always there to take car of my car needs. He’s very professional and kind Heritage will always be my dealer of choice. My car consultant Henry B. is always there to take car of my car needs. He’s very professional and kind. When I enter the dealership he knows me but name and that makes me feel like family. I trust you guys with all my car needs. While paying my invoice the clerk seem a little frustrated with her day. Please let her know no matter how bad it gets she must maintain a smile. The customer or someone is always watching. Thank you for caring about your customers. Sincerely, Cathy R More

Can't beat the service Dropped in first thing AM for a normal fluids and checkup - was alerted to an issue with the tires that might be alignment related. Was dead on, fixed Dropped in first thing AM for a normal fluids and checkup - was alerted to an issue with the tires that might be alignment related. Was dead on, fixed and out in a bit over an hour. Never had such great service anywhere. More

Professional and Customer Friendly Chris was was courteous and friendly.....he was easy to understand.....the customer waiting area is comfortable with a nice selection of coffees, cak Chris was was courteous and friendly.....he was easy to understand.....the customer waiting area is comfortable with a nice selection of coffees, cakes and fruits....the checkout ladies are very friendly and easy to work with More

Great Customer Service Mark took care of my appt with professionalism. He explained what would be done & how long it would take. I appreciate the excellent service that Heri Mark took care of my appt with professionalism. He explained what would be done & how long it would take. I appreciate the excellent service that Heritage Cadillac always provides. More