Heritage Cadillac - Service Center

Very friendly and helpful Mark was extremely helpful and courteous. XLR was fixed completely to my satisfaction and in the promised time frame. I have bought at least 10 Cadi Mark was extremely helpful and courteous. XLR was fixed completely to my satisfaction and in the promised time frame. I have bought at least 10 Cadillac from Heritage over the past years. I have also worked with Berrell over the years and its nice to have a hello from him using my name. Keep up the great work. More

Nice place to do business I like to drive an American car. Cadillac is a good American car. Heritage is my local Cadillac dealer. It feels good to go there. I like to drive an American car. Cadillac is a good American car. Heritage is my local Cadillac dealer. It feels good to go there. More

Comfortable I'm always greeted by my favorite service advisor, Berrell Henry. All my visits and auto concerns, have been professionally handled by Mr Berrell He I'm always greeted by my favorite service advisor, Berrell Henry. All my visits and auto concerns, have been professionally handled by Mr Berrell Henry More

Excellent service I have been coming to Heritage Cadillac for many years, I’ve always had excellent service every time I have had to bring my car in. Mark has gone out I have been coming to Heritage Cadillac for many years, I’ve always had excellent service every time I have had to bring my car in. Mark has gone out of his way to make my stay comfortable, while you’re waiting for your car to be serviced. They are prompt and telling you what is wrong with your car More

Oil change Excellent service as usual. Was disappointed that the car wash was not working. I had to go to a wash and pay $9. Too bad Excellent service as usual. Was disappointed that the car wash was not working. I had to go to a wash and pay $9. Too bad More

Dependable service Burrell greeted me with a smile and made sure I understood all the services my car needed on its regular check up. I can always count on Heritage Cadi Burrell greeted me with a smile and made sure I understood all the services my car needed on its regular check up. I can always count on Heritage Cadillac for fast, friendly service. More

Efficient, courteous and pleasant Made the appointment online. The service consultant, Mark Brennan, greeted me immediately, asked why I had the car in and proceeded to ensure he had Made the appointment online. The service consultant, Mark Brennan, greeted me immediately, asked why I had the car in and proceeded to ensure he had sufficient information to relate to the mechanics. We reviewed what my concerns were to be sure he got it right. We agreed and I proceeded to the waiting area where I sat comfortably until the car was ready. There were snacks, fruits and beverages available as well. The experience was pleasant and when the car was ready, Mark reviewed what was done to address my concerns. I left feeling satisfied my issues were addressed. More

Great Service! My service representative, Mark Brennan, was able to schedule last minute service on a busy Friday afternoon to have a nail removed from my car tire t My service representative, Mark Brennan, was able to schedule last minute service on a busy Friday afternoon to have a nail removed from my car tire that was losing air. More

Lube Oil filter good service , but prices are very high compared to other places, waiting room with food is very good, took a while for paperwork to complete good service , but prices are very high compared to other places, waiting room with food is very good, took a while for paperwork to complete More