Heritage Chevrolet Buick Owings Mills

Before entering this dealership I had browsed the local selection of used cars in this area. I had found the make and model that I desired. Using this dealer's website I was able to find a price that match selection of used cars in this area. I had found the make and model that I desired. Using this dealer's website I was able to find a price that matched my needs. I visited this dealer and they had a good selection of used and new cars. Although they wanted me to purchase the vehicle faster than I intended they worked well and with great customer service. They ultimately saved me time and made this a comfortable experience. More

I just bought a new 2010 Silverado 1500 Lt Xtnd Cab.. From the minute I walked in the door the atmosphere could be described in one word.....Respect. Everyone from Dontae'(My sales coordinator) to the ge From the minute I walked in the door the atmosphere could be described in one word.....Respect. Everyone from Dontae'(My sales coordinator) to the general manager treated me with the up most respect. Dontae' took the time to answer the numerous questions, and if he did not know the answer to a technical question he showed enough RESPECT to his customer to admit that and took the time to do the research. When it came time to negotiate between two possible trucks, the sales managers went above an beyond finding every possible rebate and incentive that I may qualify for. When it came time to negotiate my trade in, they gave me a fair value for my truck Beating out Carmax's offer. In the end, I was able to drive off the lot knowing that I purchased my truck for a fair and accurate price. I know that the Heritage Chevy family is a phone call away to assist me with any issues that I may have. I have and will continue to refer everyone and anyone to this team. So if you are looking for a no-nonsense car buying experience. If you are looking to be treated with respect and not feel like you are swimming in "a tank of sharks", do yourself a favor and check out Heritage Mile One, and ask for Dontae' More

We traveled 150 miles to get our car from this dealer. They had the best deal on the vehicle we wanted. Jerome did a awesome job giving us what we wanted for our vehicle and we are pleased with our new c They had the best deal on the vehicle we wanted. Jerome did a awesome job giving us what we wanted for our vehicle and we are pleased with our new car. Jerome was very friendly and Gordon did a wonderful job explaining all the finances and warrenty programs. More

We were very happy with the selection of used vehicles on the lot. All of the Suburbans we look at were certified and very clean! We were able to get a 2010 with under 13,000 miles for a used car price!!! the lot. All of the Suburbans we look at were certified and very clean! We were able to get a 2010 with under 13,000 miles for a used car price!!! Our sales rep was super friendly and couldn't do enough for us! The finance manager was personable and make the paperwork quick and easy! Great Dealer! More

I had a very good experience at the dealership. Dontae was very knowledgable of the vehicles I viewed and was very pleasant answering all my questions and shared concerns. He didn't hestiate in any manner was very knowledgable of the vehicles I viewed and was very pleasant answering all my questions and shared concerns. He didn't hestiate in any manner assisting in showing me all the options and operations on my new Cobalt. More

My experience with Mile One Heritage Buick Dealership was outstanding. The customer service was exceptional because the salesman ( Wayemust Scott ) was very knowledgeable, friendly and considerate. He had ou outstanding. The customer service was exceptional because the salesman ( Wayemust Scott ) was very knowledgeable, friendly and considerate. He had our best interest at heart and was definetly not a high pressure salesman, which, to us is a big plus. More

If you are looking for a Chevrolet, this is the place to go. On July 27,10 I came to Heritage Chevrolet to look for a new vehicle. I had the pleasure to meet Dontae Davis, he was very pleasant and knowle go. On July 27,10 I came to Heritage Chevrolet to look for a new vehicle. I had the pleasure to meet Dontae Davis, he was very pleasant and knowledgeable, and helped me choose a vehicle that meets my needs. Dontae made buying a car a good experience and he has ensured that my family and I will be coming back to this dealership for years to come. More

I have been buying cars from Heritage since 2004. Dealing with Dontae Davis makes the buying process seamless. From sales to finance to the service department, Heritage has always treated me with re Dealing with Dontae Davis makes the buying process seamless. From sales to finance to the service department, Heritage has always treated me with respect. I can always count on Dontae or Roman or Robert or James (service) to go that extra mile for me. They always accommodate me. It would never occur to me to purchase a vehicle from any other dealership. I am a true fan of Heritage and their staff. More

outstanding experience from start to finish with Heritage Chevy--referred to them by a trusted resource--i interacted with their GM, Sales Manager and sales person--all of which were top notch--efficient, ac Chevy--referred to them by a trusted resource--i interacted with their GM, Sales Manager and sales person--all of which were top notch--efficient, accurate and helpful. cannot recomend this team and this dealership enough! great job More

I waited for over an hour for the shuttle after being told it was only going to be a few minutes. I was also not contacted before work started to be done to my car. I had to call twice to find out an upd told it was only going to be a few minutes. I was also not contacted before work started to be done to my car. I had to call twice to find out an update. I would not recommend this dealership for service to anyone. More