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Heritage Chrysler Dodge Jeep RAM Harrisburg

Harrisburg, PA

Overview
Employees
Reviews
Vehicles
4.8
1,616 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6070 Allentown Blvd

Harrisburg, PA

17112

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Showing 1,616 reviews

January 20, 2024

My advice is to go elsewhere. Dealership doesn't give a crap about customers. Overheard 2 salespeople making fun of another customer, and how they "low balled" him. Laughed abo More

by bbearhbg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James Dworak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Palache
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Harrisburg. The input and feedback from all of our customers is important to us, as we work hard to meet then exceed your expectations. We would like to speak with you regarding your concerns at your earliest convenience. Please contact our General Manager, Bryan Dougherty at bdougherty@mileone.com or 717.98.8280 to allow us the opportunity to rectify any missteps and restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

Feb 01, 2024 -

bbearhbg responded

I did email Mr. Dougherty. Haven't heard back yet. 1st salesperson never responded. 2nd salesperson couldn't be bothered, when my search got too "involved". 3rd salesperson was too busy, because I was waiting on my preapproved chk from PSECU. And shoved me back onto the 2nd salesperson. I would've been a half hr later, than my scheduled appt time. (Also, 1st and 2nd, were the 2 making fun of the other customer.) They lost the sale of 3 vehicles that I bought elsewhere, because they just couldn't be bothered. And their "managers" only response, was to say she'd remove me from the system. Oh and this was a teaching moment, they'd use this feedback to improve. Don't need to be there in person to smell that pile of bull...

Helpful 1
January 15, 2024

Mr. Sidney Ruth is an amazing salesmen. Very personable, kind, and doesn’t push you. He helps makes the buying process smooth, as quick as possible and is very straight forward. This is the second car I bou More

by kjgrasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 13, 2024

Worst Dealership ever do not buy a car from them the lie and even after they tell you stuff ans when you get there it’s all wrong! More

by Melandbrady88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Artman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Harrisburg. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Bryan Dougherty allowing us to further discuss your experience and immediately address your concerns. As discussed, if at some point in the future we may be of service to you, please contact Bryan directly at bdougherty@mileone.com or 717.908.8247. Again, thank you for your time and we truly hope to speak with you soon.

Helpful
January 09, 2024

Sidney was refered to me by my employer who purchased Camry a few Years ago. His finance got me in the Camry I wanted. Iwill refer all my friends. More

by Manisingh281992
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found our staff here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
January 06, 2024

Heritage had the best price around. We drove an hour and half from our hometown and saved thousands. James was great. He had us in and out with the price we wanted. I would highly recom More

by Nicolle D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dworak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi Nicolle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 15, 2023

Friendly people who want to help you buy a vehicle. Their vehicle pricing appears to reasonable. More

by lighthouse10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavyn Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn?
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Nov 17, 2023 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

Helpful 1
November 06, 2023

Kyle was an excellent salesperson. He helped answer all our questions and got us a fantastic car at an amazing rate. More

by @ruh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gorsuch
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Nov 09, 2023 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
November 02, 2023

Very easy to deal with and very accommodating! Love my new car and got a fair price for my trade-in. More

by susan.deluca18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gorsuch
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Nov 04, 2023 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
October 29, 2023

I had been looking for a Jeep Wrangler for quite some time and Cody made it an easy, stress free process. Highly recommend Heritage Chrysler Dodge Jeep Ram Harrisburg for anyone looking for a new vehicle More

by Brimarnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hollingsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Steuernagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Dougherty, Richard Miller
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Oct 31, 2023 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello Brimarnie, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Harrisburg. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
October 26, 2023

Kyle was extremely dedicated in the process of helping me choose a car! I appreciated all his help and him listening to my input when talking about what I wanted. Thank you so much for all your help! More

by dani kramarich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Dougherty, Kyle Gorsuch, Sean Morgan
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