Heritage Chrysler Dodge Jeep RAM Harrisburg

Very friendly, helpful, and respectful. Wanted us to be happy with our purchase and they went out of their way to do that. Wanted us to be happy with our purchase and they went out of their way to do that. More

Cheyenne M. Salesperson was awesome to deal with and Wendell, sales manager was also great to work with. Salesperson was awesome to deal with and Wendell, sales manager was also great to work with. More

Jon was extremely knowledgeable and a pleasure to work with through the whole purchasing process on the jeep grand Cherokee. with through the whole purchasing process on the jeep grand Cherokee. More

My Husband and I purchased a new Challenger from Marcus. He did an amazing job and took care of all of our needs. He did an amazing job and took care of all of our needs. More

Originally spoke to Gavin, who then referred me to Charles the sales manager, when trying to buy a car priced online at a great price. I called Gavin back. His phone was out of service. I called and l Charles the sales manager, when trying to buy a car priced online at a great price. I called Gavin back. His phone was out of service. I called and left messages with Charles. They were not returned only to email me eight hours later and tell me he could not sell the car to me at the price listed. I have a list of dealers to call with similar pricing, but friends referred me to the dealership. What a waste of time. That they emailed me earlier, but I never got the email yet. When I talked to them on the phone they resent the email and it came over in seconds Complete horrible customer service was looking to make a cash offer and walk out with the car in a day or two don’t waste your time. More

One of the best people i've ever worked with! Easy to talk to and extremely helpful. Takes time out of her day to make you feel important and heard. Thanks for all of your help Mary! Easy to talk to and extremely helpful. Takes time out of her day to make you feel important and heard. Thanks for all of your help Mary! More

Well where do I start first off this dealership sold my sister in-law a used jeep compass. Which was supposed to be a certified pre owned. Well someone in the service department decided to inspect said car sister in-law a used jeep compass. Which was supposed to be a certified pre owned. Well someone in the service department decided to inspect said car realized it needed 2 tires which was fine. However they proceeded to install a 255/55/18 on the front axle and let the original 225/55/18 on the rear. Well if you know anything about all wheel drive vehicles this thing was a handful to drive in the rain. And would hum at highway speeds. Reason it was not caught at time of delivery is it was dark. Called and spoke to Wendell and told him car was unsafe to drive he proceeded to tell me he spoke with his service advisor and That's not a problem. Meanwhile my sister in-law is scared to drive her new car. So I asked Wendell when can they fix their mistake he says Tuesday and he didn't have a rental car to give her.I worked out a deal with him where he said he would pay for a rental car for her and then cut her a check for the rental fee as they didn't have a car to give her. Well it's been 2 weeks and finally reimbursement for the rental after a few back and forth phone calls.However they did fix said car by putting 2 new tires on the front however they should have put 4 on it for the inconvenience. About the only person that seemed to know what he was going was a gentleman in truck service department Brian he was super helpful when I called in. Wendel and I spoke and agreed that there is a problem in there service department and they are looking into correcting it. More

Sidney is great salesmanship. Go to him. Cool guy. Great experience and time. 1 2 Go to him. Cool guy. Great experience and time. 1 2 More