Heritage Chrysler Dodge Jeep RAM Harrisburg

Another win. I came in on a 2018 Ford Explorer, and was quickly directed to Gavyn. Gavyn had the Explorer waiting for me, for when I got there. Gavyn was extreme I came in on a 2018 Ford Explorer, and was quickly directed to Gavyn. Gavyn had the Explorer waiting for me, for when I got there. Gavyn was extremely well informed on this vehicle, which he didn't know until he met me, I work at a local Ford dealership and already had know 95% of what this vehicle had to offer. He did his homework, and definitely impressed me from minute 1. Long story short, the Explorer wasn't meant to be. The sales team offered to see if they could find me a brand new vehicle at this point, and I agreed to see some options. They found a really nice 2024 Jeep Compass, that had probably the best color package on the lot, as it's sying gray or what would mimic destroyer gray on other mopar vehicles. I took it for a spin, with Gavyn going over some of the features on this vehicle, I knew some of the stuff for previously working for another CDJR dealership. Gavyn's knowledge was on point, and I couldn't have asked for a better person to work with, especially to catch me up on standard features in this vehicle. This is now the 3rd vehicle I have purchased from MileOne Autogroup, and everytime its been a solid start to finish. I still own my 1st vehicle I purchased, and traded the 2nd one in for my Compass. The finance process was amazing also. Derek Morrison, made sure I got in and out as quick as possible. The explanation of the details to signing of the paperwork, quick and easy. Definitely love that Heritage tries to make as much of the paperwork as paperless as possible with the table signing on a screen process. Again thank you to the Heritage team, hopefully when the time comes around again and my interest in Mopar is still strong, or if there is something else I like, we can do business again. More

Ran into a few issues on my end with financing but the dealership was welcoming and able to work with my situation. Great experience. dealership was welcoming and able to work with my situation. Great experience. More

Quinn was great. She knew all of the details regarding the vehicle we purchased, she wasn't pushy, and made the experience pleasant. She knew all of the details regarding the vehicle we purchased, she wasn't pushy, and made the experience pleasant. More

They did great job locating the truck that I wanted. Everything with delivery went smoothly. Everything with delivery went smoothly. More

Avoid this dealership. They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gav They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gave and it wasn't the issue. I told them what the issue was and they still ignored it and refused to make the situation right or take any accountability. I'd give them zero stars if I could. AVOID THIS DEALERSHIP! More

I sold my vehicle here and have yet to receive a check for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title is for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title issue, when I tried to contact them to get it fixed they ignored my phone calls and no one called me back. Had my husband go in to see what is going on and they claim they sorted it out and called me, but I received no phone calls from them. They told my husband it would still be another two weeks till I get my money, yet no one called me to inform me of this. Charles, the sales manager there, in particular has been ignoring all my phone calls and voicemails and lying saying he has been updating me. I even called Charles after my husband left the dealership because I knew he was in the office, and he still ignored my phone call. I will no longer be doing business here, which is a shame as I love my brand new Toyota from Heritage. All they had to do was return my phone calls. More

Sidney was my sales person, and I cand honestly say it was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job More

This dealership has everything you need. The service is great. I purchased my first vehicle through this dealer. The service is great. I purchased my first vehicle through this dealer. More

This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More

Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. The process also was expedited faster than any other time I've bought a car from anywhere else. More