Heritage Chrysler Dodge Jeep RAM Harrisburg

Quinn was great. She knew all of the details regarding the vehicle we purchased, she wasn't pushy, and made the experience pleasant. She knew all of the details regarding the vehicle we purchased, she wasn't pushy, and made the experience pleasant. More

They did great job locating the truck that I wanted. Everything with delivery went smoothly. Everything with delivery went smoothly. More

Avoid this dealership. They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gav They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gave and it wasn't the issue. I told them what the issue was and they still ignored it and refused to make the situation right or take any accountability. I'd give them zero stars if I could. AVOID THIS DEALERSHIP! More

I sold my vehicle here and have yet to receive a check for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title is for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title issue, when I tried to contact them to get it fixed they ignored my phone calls and no one called me back. Had my husband go in to see what is going on and they claim they sorted it out and called me, but I received no phone calls from them. They told my husband it would still be another two weeks till I get my money, yet no one called me to inform me of this. Charles, the sales manager there, in particular has been ignoring all my phone calls and voicemails and lying saying he has been updating me. I even called Charles after my husband left the dealership because I knew he was in the office, and he still ignored my phone call. I will no longer be doing business here, which is a shame as I love my brand new Toyota from Heritage. All they had to do was return my phone calls. More

Sidney was my sales person, and I cand honestly say it was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job More

This dealership has everything you need. The service is great. I purchased my first vehicle through this dealer. The service is great. I purchased my first vehicle through this dealer. More

This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More

Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. The process also was expedited faster than any other time I've bought a car from anywhere else. More

Jon was helpful in working out a deal on our used Toyota and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in the future. More