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Heritage Chrysler Dodge Jeep RAM Harrisburg

Harrisburg, PA

4.7
1,672 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6070 Allentown Blvd

Harrisburg, PA

17112

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Showing 1,672 reviews

February 15, 2024

Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. More

by oyl4jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Artman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kendig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Morrison, Jon Miller
Feb 17, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2024

Horrible experience. They have screwed all my paperwork up. It has been a month since I purchased the vehicle and I’m still trying to get everything straightened out. I m More

by Jason 87
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Hollingsworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Lund
January 31, 2024

Mr. Sidney Ruth was excellent in helping us purchase our new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extr More

by ferrebee65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Artman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hollingsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Jon was helpful in working out a deal on our used Toyota and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in More

by heartmatter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Miller
Feb 02, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a four star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2024

From the first click on their home page it was easy and convenient. After making a few selections within 15 minutes I receive a call from Andrew the Internet manager to follow up. After we briefly talked a More

by jfcave71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Artman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jackson, Jon Miller, Connor Steuernagel
Feb 01, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2024

From the sales managers, to the sales associates, to the financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was noth More

by kstaub1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hollingsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Morrison, Gavyn Harris
Jan 31, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2024

My advice is to go elsewhere. Dealership doesn't give a crap about customers. Overheard 2 salespeople making fun of another customer, and how they "low balled" him. Laughed abo More

by bbearhbg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James Dworak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Palache
Jan 31, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Harrisburg. The input and feedback from all of our customers is important to us, as we work hard to meet then exceed your expectations. We would like to speak with you regarding your concerns at your earliest convenience. Please contact our General Manager, Bryan Dougherty at bdougherty@mileone.com or 717.98.8280 to allow us the opportunity to rectify any missteps and restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

Feb 01, 2024 -

bbearhbg responded

I did email Mr. Dougherty. Haven't heard back yet. 1st salesperson never responded. 2nd salesperson couldn't be bothered, when my search got too "involved". 3rd salesperson was too busy, because I was waiting on my preapproved chk from PSECU. And shoved me back onto the 2nd salesperson. I would've been a half hr later, than my scheduled appt time. (Also, 1st and 2nd, were the 2 making fun of the other customer.) They lost the sale of 3 vehicles that I bought elsewhere, because they just couldn't be bothered. And their "managers" only response, was to say she'd remove me from the system. Oh and this was a teaching moment, they'd use this feedback to improve. Don't need to be there in person to smell that pile of bull...

January 16, 2024

Mr. Sidney Ruth is an amazing salesmen. Very personable, kind, and doesn’t push you. He helps makes the buying process smooth, as quick as possible and is very straight forward. This is the second car I bou More

by kjgrasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2024

Worst Dealership ever do not buy a car from them the lie and even after they tell you stuff ans when you get there it’s all wrong! More

by Melandbrady88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Artman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Harrisburg. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Bryan Dougherty allowing us to further discuss your experience and immediately address your concerns. As discussed, if at some point in the future we may be of service to you, please contact Bryan directly at bdougherty@mileone.com or 717.908.8247. Again, thank you for your time and we truly hope to speak with you soon.

January 09, 2024

Sidney was refered to me by my employer who purchased Camry a few Years ago. His finance got me in the Camry I wanted. Iwill refer all my friends. More

by Manisingh281992
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found our staff here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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