Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

My Great Experience/ with The Advisors and work done I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it i I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it in because sunroof had a big leak in one of the drains and caused damage to my headliner and sunvisor. They were able get Their water guy to fix drain and seal around sunroof and reseat the glass. Sadly my headliner was Unavailable to be replaced but had my guy clean it best he could. My car was in shop almost two weeks with getting that fixed then along with Tune-up, Oil change and tire rotate, Fuel induction service!!! The service Manager Brent Irvie worked greatly with me on cutting the cost on the Loaner to better price And He and my Great service Advisor helped with pricing and to Text me/Call 24/7 with updates!! My service advisor was Jerome Brown and he’s a great guy. Would like to say thanks again!! Also love the 24 month warrenty on there services. More

Easy and fast I went to this dealership for service on my 2018 JKU Wrangler, because I saw on dealer rater that it was highly recommended. Scott my service advisor I went to this dealership for service on my 2018 JKU Wrangler, because I saw on dealer rater that it was highly recommended. Scott my service advisor did not disappointed with his outstanding customer service and the extremely helpful staff. I will definitely continue to take my Jeep here for service for now on, even though it is about 40 minutes away. More

Great Place! I went to get my oil changed and my brakes serviced. The people there were very friendly and the service was great! I highly recommend. I went to get my oil changed and my brakes serviced. The people there were very friendly and the service was great! I highly recommend. More

Great services Been coming for 38 years. Scott and Brent are the people to see. Service is always excellent and Randy the cashier is always ready to help with the co Been coming for 38 years. Scott and Brent are the people to see. Service is always excellent and Randy the cashier is always ready to help with the coffee. Love this place!! More

K. Timmons Personal & Professional Opinion Service department Crew, particularily, Mr. Victor Clash & Mt. Brent Ivy, are always Professional, Respectful, Courteous, Competent & Patient. Assets Service department Crew, particularily, Mr. Victor Clash & Mt. Brent Ivy, are always Professional, Respectful, Courteous, Competent & Patient. Assets to the Company & keys to your success More

Thanks again! Once again, Heritage Service has taken excellent care of my vehicle. I brought my vehicle in for routine service and they took care of everything quic Once again, Heritage Service has taken excellent care of my vehicle. I brought my vehicle in for routine service and they took care of everything quickly, efficiently, and price was less than what I expected. The complimentary inspection was able to diagnose a problem that I was not aware of that was actually covered by warranty. Victor Clash, Thanks again for keeping my car on the road safely More

Great Service! Took my Durango in to get serviced. Staff was very polite and went out of their way to make sure the car was running perfectly. Amazing service depart Took my Durango in to get serviced. Staff was very polite and went out of their way to make sure the car was running perfectly. Amazing service department. Will definitely continue to take my car to Heritage in the future. More

Scott Rivenbark did exactly what he promised. From making the appointment to dropping off my vehicle to picking it up, my experience was entirely satisfactory. Everyone was courteous and friendly From making the appointment to dropping off my vehicle to picking it up, my experience was entirely satisfactory. Everyone was courteous and friendly while also being professional and competent. This is not my first Heritage CJDR service and each time you guys have transformed what is for most people an unwelcome chore into a manageable experience. Thanks for making the task of caring for my car so comfortable. More

Above and beyond customer service. Service Manager and service advisor communicated every step of the process and made sure I understood what was needed to get my Jeep handling like new Service Manager and service advisor communicated every step of the process and made sure I understood what was needed to get my Jeep handling like new. More