Heritage Chrysler Dodge Jeep Ram Parkville - Service Center
Baltimore, MD
270 Reviews of Heritage Chrysler Dodge Jeep Ram Parkville - Service Center
Service Made the appointment for 8 AM. Arrived and service writer processed me in immediately. She stamped the service order that I would be waiting on the ve Made the appointment for 8 AM. Arrived and service writer processed me in immediately. She stamped the service order that I would be waiting on the vehicle. I walked up the Street to a coffeeshop. shortly after my return, I was notified the vehicle maintenance had been completed and my vehicle was ready for pickup. Fast reliable service. Thank you. More
Recall repair Smooth and easy. Made appointment, pulled up and got out of my car, shuttle took me home and picked me up when repair was done. Smooth and easy. Made appointment, pulled up and got out of my car, shuttle took me home and picked me up when repair was done. More
Warranty service Great had me in and out hardly no wait time. Dave Phelps is a pleasure to work with great customer service. Understands the customers needs Great had me in and out hardly no wait time. Dave Phelps is a pleasure to work with great customer service. Understands the customers needs More
Service Department Great job was done by the entire staff. Clean and comfortable waiting area. Work on my Jeep was done quickly and professionally. Will definitely use t Great job was done by the entire staff. Clean and comfortable waiting area. Work on my Jeep was done quickly and professionally. Will definitely use this dealership again in the future. More
if you need to have your vehicle serviced- ASK FOR DAVE!!!! Dave Phelps was my advisor and he was absolutely wonderful to work with! He is very knowledgeable and friendly! He explained everything and helped th Dave Phelps was my advisor and he was absolutely wonderful to work with! He is very knowledgeable and friendly! He explained everything and helped the process go as smoothly as possible. If you need to have your vehicle serviced, definitely ask for Dave! More
Oil change / recall Dave P, my advisor was very helpful, service was quick and they did a good job. Were honest about what was needed and what wasn’t. Dave P, my advisor was very helpful, service was quick and they did a good job. Were honest about what was needed and what wasn’t. More
Dave was a great advisor to work with, Work was done quickly and to my complete satisfaction, Dave Phelps my advisor was great to work with. The location was also very convenient. Great exp Work was done quickly and to my complete satisfaction, Dave Phelps my advisor was great to work with. The location was also very convenient. Great experience. More
Excellent Friendly and efficient. Dave is always a pleasure to deal with. He takes the time to explain everything. You have the knowledge to make the right deci Friendly and efficient. Dave is always a pleasure to deal with. He takes the time to explain everything. You have the knowledge to make the right decisions on what needs to be done. My experience here has always been positive. More
Alex Downey was great We had a great experience working with Alex Downey he was very helpful and polite everyone in the service department was eager to assist us We had a great experience working with Alex Downey he was very helpful and polite everyone in the service department was eager to assist us More
Quick Service Service was quick and easy. made an emergency appointment towards the end of the day and my Jeep was ready by close. Staff was friendly Service was quick and easy. made an emergency appointment towards the end of the day and my Jeep was ready by close. Staff was friendly More