I called up and tommy was able to schedule an appointment for me. Very helpful and courteous. Can’t wait to bring my baby back.
"Honest and Upfront"
Came in and got paired with Mike Lanci to help with my purchase of a vehicle. Mike is a great salesman who is honest and upfront with you. He will go to bat for you with the dreaded finance gremlins lol. All in all great experience at Heritage from top to bottom and the staff was great
Employees Worked With
Other Employees :
"Parking Brake Service..."
I couldn’t have my rear brakes replaced because of a parking brake issue. I called the service department of the dealership to set up an appointment. The appointment was set for 8am of a Friday which was perfect considering that’s my day off from a tiresome schedule. When I arrived to the dealership I was greeted by all the employees and asked by service department receptionist if I needed help. I explained to her what my issue was and she lead me to Matt Beckman. Matt explained the process that needed to be done in order to troubleshoot the problem and was sincere about the wait time. He showed me to the waiting room and assured me that when he got information on the problem that me would relay the issue and the proper repairs that needed to be done. Thirty minutes went by and for sure as he said he had news. He explained that the module needed to be replaced in order to have the parking brake released. He gave me my options for repairs that needed to be completed along with the pricing. I made a decision that was reasonable for my pockets at the time. The repairs were made and I went on to enjoy the rest of my Friday off. Matt was very professional and friendly. ??...