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Heritage Chrysler Dodge Jeep Ram Parkville

4.9

1,147 Lifetime Reviews

9219 Harford Rd, Baltimore, Maryland 21234
Call (866) 268-9719

Top Reviewed Employees

Brian  Perry, Sales Associate, Heritage Chrysler Dodge Jeep Ram Parkville

Brian Perry

Sales Associate
5.0
Michael  Lanci, Sales Associate, Heritage Chrysler Dodge Jeep Ram Parkville

Michael Lanci

Sales Associate
4.9
Sarah Slokan, Service Advisor/ASM, Heritage Chrysler Dodge Jeep Ram Parkville

Sarah Slokan

Service Advisor/ASM
4.9
Dave  Phelps, Service Advisor, Heritage Chrysler Dodge Jeep Ram Parkville

Dave Phelps

Service Advisor
4.8

Latest Reviews

August 17, 2019

"Tommy citro"

- zippy

I called up and tommy was able to schedule an appointment for me. Very helpful and courteous. Can’t wait to bring my baby back.

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Employees Worked With

August 16, 2019

"Honest and Upfront"

- Aco855

Came in and got paired with Mike Lanci to help with my purchase of a vehicle. Mike is a great salesman who is honest and upfront with you. He will go to bat for you with the dreaded finance gremlins lol. All in all great experience at Heritage from top to bottom and the staff was great

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Employees Worked With

Other Employees : Marcus

August 12, 2019

"Parking Brake Service..."

- Hock_Homeboy...

I couldn’t have my rear brakes replaced because of a parking brake issue. I called the service department of the dealership to set up an appointment. The appointment was set for 8am of a Friday which was perfect considering that’s my day off from a tiresome schedule. When I arrived to the dealership I was greeted by all the employees and asked by service department receptionist if I needed help. I explained to her what my issue was and she lead me to Matt Beckman. Matt explained the process that needed to be done in order to troubleshoot the problem and was sincere about the wait time. He showed me to the waiting room and assured me that when he got information on the problem that me would relay the issue and the proper repairs that needed to be done. Thirty minutes went by and for sure as he said he had news. He explained that the module needed to be replaced in order to have the parking brake released. He gave me my options for repairs that needed to be completed along with the pricing. I made a decision that was reasonable for my pockets at the time. The repairs were made and I went on to enjoy the rest of my Friday off. Matt was very professional and friendly. ??...

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Employees Worked With

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Photos

Heritage Chrysler Dodge Jeep Ram Parkville, Baltimore, MD, 21234