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Heritage Ford

South Burlington, VT

4.9
1,908 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,908 reviews

February 15, 2018

Great Service Ryan was very to deal with. Work began on my truck very soon after I arrived and was completed in the time frame that Ryan had predicted. More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Feb 20, 2018 -

Heritage Ford responded

Rod, Glad everything went well! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 12, 2018

Above and beyond Bill LaBonte was very polite and helpful throughout this process. Bill was honest and took care of me and my son from the second we me. I feel Bill wa More

by 641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Heritage Ford responded

Thank you for your kind words about Bill. We appreciate you taking the time to write a review. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 10, 2018

New car purchase Kevin was extremely helpful, pleasant, and straight forward. Great to work with and I wouldn't hesitate to work with him on another car purchase. Thi More

by Local buyer
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Feb 12, 2018 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts. It's very nice to hear that you enjoyed working with Kevin. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 07, 2018

PURCHSED A NEW TRUCK IT WAS A GREAT EXPERIENCE OUR SALESMAN WAS KEVIN DOWD AND HE WAS GREAT AND VERY HELPFUL AS WELL AS CHAD TOBIN WHO DID THE PAPERWORK. More

by KIMBERLY BATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
Feb 12, 2018 -

Heritage Ford responded

Kimberly, It's wonderful that you liked working with Kevin and Chad! We appreciate your business. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 05, 2018

Caring/ Excellent staff. I found a truck on Hetitage's web site called to find out more about the truck. From the first call they followed up with me on a steady basis. Very p More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Feb 06, 2018 -

Heritage Ford responded

We appreciate you taking the time to post. It's great that your purchasing experience went so smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2018

Used truck success! Heritage helped me find exactly what I was looking for. I never felt like I was being talked into things I didn't want (unlike other dealer experienc More

by John88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Feb 02, 2018 -

Heritage Ford responded

John, Glad to hear that you had an excellent experience with our sales team! Thank you for writing a review. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2018

Nice service department and friendly staff every one went out of their way to make sure I was content and got every thing I needed Created me in their indoor bay and helped find vehicle when More

by Matthew Abair
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau, Katie Smith
Feb 02, 2018 -

Heritage Ford responded

Matthew, We appreciate you posting. It's great to learn that you had such a positive experience at our service department. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2018

Awesome place to buy a car Kevin made everything quick and easy, best prices around, couldn't be happier. I would recommend Heritage to anyone looking for a place to buy a car o More

by Jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
Feb 02, 2018 -

Heritage Ford responded

Jared, We appreciate you taking the time to post a review! It's great to hear that you have had such positive experiences with us. Thank you for the recommendation! Nora Krom Customer Relations Specialsit Heritage Automotive Group

January 31, 2018

2nd purchase of many This is my second vehicle purchased from Kevin Dowd, a new Ford and a used vehicle. Both transactions were fantastic. Kevin and the rest of the staff More

by Musicmannw47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Kevin Dowd, Adam Rich
Feb 02, 2018 -

Heritage Ford responded

Thank you for your kind review! It's great to learn that you enjoyed working with Kevin. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2018

Always a joy. We have bought two vehicles and are leasing from Heritage. We have worked all three times with Kevin and will continue to work with him. He is upfront More

by Robyn St. Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Jan 26, 2018 -

Heritage Ford responded

Robyn, Thank you for your kind words about Kevin! It's wonderful that you've enjoyed working with him on several occasions. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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