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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
5,162 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 5,162 reviews

November 03, 2021

Day after the service, including tire rotation, the tire pressure light came on. It has never been on before. More

by Scrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 03, 2021

I got my appointment immediately with the date and time that was convenient for me. More

by Mina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Eduard Svidunovich, Joe Shafer, Jonathan Bosley, Charles Moore, Eric Shost, Tyler Sahady, Amber Townsend, Alexis Wilkes, Jonathan Schultz
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Nov 05, 2021 -

Heritage Honda Bel Air responded

Hi, Mina, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Love the new service building and Tony was great. He was responsive and friendly. I’ll be asking for him again. More

by kymarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Tony
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Nov 03, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Blaine is a great representative of Heritage, and a very knowledgeable salesperson. He answered all or questions, and helped us find the perfect vehicle for our family. Blaine goes above and beyond, as my n More

by jcpc69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person was great to work with., . ., Travis Dasher, Blaine Dillport
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Nov 03, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2021

Great Service, Friendly Staff, the drive in drop off and pick up really helped out in the down pouring rain. Very fast service. More

by Daveill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi Daveill , we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Very friendly, took care of what I came in for in the time they said. More

by MRHondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael W
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

October 29, 2021

Had an awesome experience purchasing a vehicle with Tyler and Mike! Both very pleasant to deal with! More

by afrasca8289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Noah Leeson, Jeff Winnington, Tyler Sahady
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Oct 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2021

Service department is dependable and unlike a nearby competitor and doesn't talk down to women. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
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Oct 29, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

October 28, 2021

Great customer service. Very clean facility and friendly people. I would recommend this dealership to anyone. More

by KDIDDY501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
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Oct 29, 2021 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 27, 2021

Very unprofessional and dishonest. They seem to only care about making a sale and when you try to call and ask questions, they do not respond back. More

by NR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richy Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Winnington
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Nov 01, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience and sincerely apologize if you feel this did not occur. Our Director of Operations, Andrew Miller, would like to speak with you to address your concerns, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to further discuss the situation and rectify any missteps. Again, thank you for your time and we hope to hear from you soon.

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