Heritage Honda Bel Air

My first car and my last car will be a Honda - Carlos Orozco I had a positive experience that I won't forget. Max was very friendly, patient, caring and treated my sister, my brother-in-law and me with a lot of I had a positive experience that I won't forget. Max was very friendly, patient, caring and treated my sister, my brother-in-law and me with a lot of respect. We need more down to earth sales people that treat prospective buyers the way we were treated. I couldn't have completed the purchase of my new Honda Accord LX as smoothly without the helpful professionalism of Maxim Shumilo. I drove my new Honda and put over one hundred miles on it today. I love this car! Thank you Max. Carlos O. Orozco PS: I think my sister and brother-in-law are sold on the Honda too. More

Hassle free shopping! I highly recommend Bel Air Honda!! It was the best experience I've ever had buying a new car! We were treated like we owned the place. Rick Tassone wa I highly recommend Bel Air Honda!! It was the best experience I've ever had buying a new car! We were treated like we owned the place. Rick Tassone was very knowledgeable and professional. It was totally hassle free. I couldn't believe how easy it was. We have purchased two new cars from Bel Air Honda in the past year. I will never go anywhere else!! More

Best Customer Service Ever Experienced This dealership exhibits exceptional customer service from the time of scheduling an appt through pick up. Every employee I encountered was friendly This dealership exhibits exceptional customer service from the time of scheduling an appt through pick up. Every employee I encountered was friendly and helpful. Thanks! More

Great experience J R was awesome! He was very friendly and personable. He was very helpful in helping me to find the right car even though coming into the dealership I J R was awesome! He was very friendly and personable. He was very helpful in helping me to find the right car even though coming into the dealership I had no idea what I was looking for. He was very thorough in his description of every feature included in the vehicles which I chose to look at. Also, safety was a main priority for J R. I am very satisfied with my purchase, as well as the service which I received at Bel Air Honda. I would definitely recommend J R when beginning the process of looking at new vehicles. More

SERVICE I HAD STOPPED COMING TO THE HONDA DEALERSHIP FOR SERVICE. THE PRICE WAS TOO HIGH FOR ME AND SOME WORK RECOMMENDED WAS NOT NECESSARY AT THE TIME. I RE I HAD STOPPED COMING TO THE HONDA DEALERSHIP FOR SERVICE. THE PRICE WAS TOO HIGH FOR ME AND SOME WORK RECOMMENDED WAS NOT NECESSARY AT THE TIME. I RETURNED YESTERDAY BECAUSE I NEEDED ROTORS AND FIGURED I COULD TRUST THE DEALER MORE THAN ANY OLD CAR SERVICE PLACE. I HOPE I WAS RIGHT BECAUSE THE PRICE AT THE DEALOR WAS OVER 3 TIMES MORE THAN MY OTHER PLACE OF SERVICE. I HAD ONLY HAD OIL CHANGES AND TIRE REPLACEMENTS AT THE OTHER PLACE. MY SERVICE CONSULTANT AT BELAIR WAS KURT ROMAN. I WILL ASK FOR HIM EVERY TIME I EVER NEED SERVICE AT BELAIR HONDA. HE WAS SO VERY PATIENT WITH ME AND EXPLAINED EVERYTHING IN LANGUAGE I COULD UNDERSTAND.... I AM A NURSE...NOT AN AUTO MECHANIC! HE SAW TO IT THAT I GOT THE BEST PRICE AND HONEST SERVICE OFFERED. TODAY I CALLED HIM AGAIN.... WHAT A PEST I AM! I NEEDED AN EXPLANATION OF SOMETHING ON MY BILL. HE WAS AGAIN PATIENT WITH ME AND SAW MY POINT . THIS IS THE TYPE OF SERVICE A COMPANY LOOKS FOR..... THE KIND WHO CARES ABOUT THE CUSTOMER FIRST AND STICKS WITH THEM UNTIL THEIR PROBLEM IS RESOLVED. KURT ROMAN GETS AND A+ IN MY BOOK! THANKS KURT! BEING AN X MARINE DIDN'T HURT MATTERS EITHER! More

Great Customer Service My search for a new car brought me back to Bel Air Honda after purchasing my CR-V there in May 2013. The customer service and professionalism I exper My search for a new car brought me back to Bel Air Honda after purchasing my CR-V there in May 2013. The customer service and professionalism I experienced with Rick Tassone was great! Rick was very responsive to my inquiries and I was never kept waiting. Although I was not in a position to purchase the Accord at this point in time, I would definitely recommend the dealership, and Rick as the salesperson to request, if you are in the market for a Honda....you won't be disappointed. More

Very happy with the service! From the time I made an appointment to get my Honda worked on to the very end Chrissy was professional and helpful. Grateful and pleased! From the time I made an appointment to get my Honda worked on to the very end Chrissy was professional and helpful. Grateful and pleased! More

Another stellar service appointment Stopped in prior to work for express service oil change. I was greeted by Chrissy who quickly checked me in and directed me to the waiting area and co Stopped in prior to work for express service oil change. I was greeted by Chrissy who quickly checked me in and directed me to the waiting area and complimentary coffee and cookies. During the inspection, they noticed that tires were out of alignment and brakes pads were in need of replacement. Both were fixed quickly and I was on my way. I have 3 Hondas and they are all serviced by Bel Air Honda. I have been going there for over 11 years and have always been treated very well. More

Chrissy Richmond Chrissy is always eager to help and make your experience pleasant. She is polite and courteous when you bring your vehicle in. I would recommend this Chrissy is always eager to help and make your experience pleasant. She is polite and courteous when you bring your vehicle in. I would recommend this dealership for service. More

Thanks! I had a routine appointment for an oil change and tire rotation. Bruce met me at my vehicle and was very polite and professional. The lounge was com I had a routine appointment for an oil change and tire rotation. Bruce met me at my vehicle and was very polite and professional. The lounge was comfortable with TV, coffee, water, cookies, and magazines. The car was done in under an hour and was even washed. Thanks again. More