Heritage Honda Bel Air

Rick Tassone is a great guy. This was the second car that I purchased from him, one new and one used. I highly recommend working with Rick. that I purchased from him, one new and one used. I highly recommend working with Rick. More

After several 'good' emails to a very good salesman, my wife and I showed up to get our car. The bait and switch was on. The car that they said we talked about, and got aprice on, was not t salesman, my wife and I showed up to get our car. The bait and switch was on. The car that they said we talked about, and got aprice on, was not the car they wanted to sell us. It was the same price without the options that we wanted. By the time that the sales manager re-priced the car - ti was over $2,000 more than what we had agreed upon! That's a pretty big upcharge! The salesman was appologetic - the sales manager - not so much. Actually, he was down right rude! We left, and will never be back - we will go elsewhere for the car that we wanted at the price that we had agreed on. More

Everyone was awesome to deal with. I had a great experience also everyone I talk to about buying a car I will send to see belair Honda . Thanks Chris ,mike also jr thanks for fixing my radio . experience also everyone I talk to about buying a car I will send to see belair Honda . Thanks Chris ,mike also jr thanks for fixing my radio . More

Phil greeted us promptly and was a breeze to work with. He was juggling two sales, but always made sure to let us know the status of our sale. Everything was explained in detail and I left totally understa He was juggling two sales, but always made sure to let us know the status of our sale. Everything was explained in detail and I left totally understanding my purchase. Mike helped us on the financial side and gave us all of our options and worked with us to get a better price. Everyone was friendly and great to work with. More

The folks at Bel Air Honda were very friendly to deal with, did not try any 'tricks' and answered all of my questions in a timely and professional manner. We were not looking forward to purchasing a new with, did not try any 'tricks' and answered all of my questions in a timely and professional manner. We were not looking forward to purchasing a new vehicle, but all of our worries were put to rest. There was no undue pressure to purchase, nor was there any wrestling over price. They gave us a fair price and a great vehicle. More

Ashleigh was the first sales person to respond to my internet request from a total of 8 dealerships, on a Sunday no less! Still haven't heard from some dealers almost a month later. She answered my qu internet request from a total of 8 dealerships, on a Sunday no less! Still haven't heard from some dealers almost a month later. She answered my questions promptly, gave me an excellent price for the new car and my trade. Bel Air beat the dealers who did finally respond by almost $5000. Best buying experience I ever had with a car dealer! More

On our third visit to showroom..and numerous calls back and forth and agreement with price over phone...Chris and his "boss" had no firkin clue about price discussed on phone with day time salesman. We wer and forth and agreement with price over phone...Chris and his "boss" had no firkin clue about price discussed on phone with day time salesman. We were left in the cubicle while he was out at the desk discussing the price no regards to our time not letting us know what was going on. We were then asked to show them the price heritage Honda was going to sell the to us. When we ask for lowest price I don't expect to have to produce paper from another dealer. I am not happy with bel air Honda at all. I would have rather gone to heritage to purchase. I WILL NEVER recommend bel air Honda in fact I am telling all my family and friends about my experience More

JR knew the vehicle inside & out, and the sales manager was receptive to my negotiation efforts. All were polite, courteous and helpful. I recommend JR to anyone looking for a new vehicle. manager was receptive to my negotiation efforts. All were polite, courteous and helpful. I recommend JR to anyone looking for a new vehicle. More

Bel Air Honda is the greatest dealership i have ever been to they have great employees and are very friendly I would strongly recommend this dealer ship I love my 2001 Toyota Avalon i bought from them! to they have great employees and are very friendly I would strongly recommend this dealer ship I love my 2001 Toyota Avalon i bought from them! More

I knew exactly what I wanted before arriving so that made it easy. Unfortunately the person I worked with before arriving wasnt in so I basically had to start fresh with a new person. I was pre-approved thro it easy. Unfortunately the person I worked with before arriving wasnt in so I basically had to start fresh with a new person. I was pre-approved through Honda Financial Services for the vehicle yet the dealership made me fill out a credit application anyways and was attempting to run a second credit check until I got HFS on the phone and they told them to just call to verify my information instead of doing the credit report. That was wasted time... It took 6 hours of me, my wife and two young kids sitting doing nothing for no apparenet reason before we saw the finance guy and finally signed for the vehicle. The personnel were very nice and they had fresh cookies so that was nice and a playroom for the kids. Other than the really long wait, our service was great. More