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Heritage Honda Bel Air
Fallston, MD
5,116 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,310 service reviews
October 15, 2025
Very unhappy with service from your Bel Air location. Today my 2020 Honda Odyssey would not start. I called your Bel-Air location to see if you had a tow truck. Your staff connected me with a tow truck a Today my 2020 Honda Odyssey would not start. I called your Bel-Air location to see if you had a tow truck. Your staff connected me with a tow truck and I arranged for them to come out. What I didn’t know is that the tow truck was coming from Towson and I live in Aberdeen. After he got my van started, I was charged $200. He explained to me that he had to come all the way from Towson. You would think the dealership would’ve recommended a towing company a bit closer. Not a happy camper. More
by edmurphy18
July 12, 2025
Tony icenroad service advisor at Heritage Honda Bel Air most amazing customer service experience great man very humble and helps in every way possible. most amazing customer service experience great man very humble and helps in every way possible. More
by david21msp
Employees Worked With
Tony icenroad
June 14, 2025
I visited the service department to make sure a concern with my car could be resolved. Chris Martinez was very helpful in making sure a diagnostic was quickly completed, no issues. I also appreciate the up with my car could be resolved. Chris Martinez was very helpful in making sure a diagnostic was quickly completed, no issues. I also appreciate the upcoming maintenance list he gave me. I’ll be having that done soon! Super helpful. More
by Crystal Carter
Employees Worked With
Chris Martinez
May 23, 2025
Made my visit here feel super comfortable, there is always a stigma when dealing with car salesmen, but not with Anastasia. I will be recommending my friends and family and I can’t wait to start my jou always a stigma when dealing with car salesmen, but not with Anastasia. I will be recommending my friends and family and I can’t wait to start my journey with Honda!!! Thank you. More
by caddison11
January 24, 2025
The service was great! Tony was in charge of my appointment and I felt heard and understood with all my questions and concerns. He was communicative and helpful the entire Tony was in charge of my appointment and I felt heard and understood with all my questions and concerns. He was communicative and helpful the entire time! More
by awarns525
Employees Worked With
Tony Icenroad
November 04, 2024
Nick was very helpful and knowledgeable. My car was done when he said it would be. He helped me order parts for my car and offered to put them on when they arrive. It was nice to work wit My car was done when he said it would be. He helped me order parts for my car and offered to put them on when they arrive. It was nice to work with Nick. More
by Pls
Employees Worked With
Nick
September 11, 2024
TONY I . WAS SPECTACULAR AND WENT OUT OFNIS WAY TO ENSURE CUSFOMER SATISFACTION. ALWAYS WILL COME HERE FIR TONT'S PROFESSIONALISM WAS SPECTACULAR AND WENT OUT OFNIS WAY TO ENSURE CUSFOMER SATISFACTION. ALWAYS WILL COME HERE FIR TONT'S PROFESSIONALISM More
by Marypeilerman
Employees Worked With
TONY ICENROAD
