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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews
Call Service Center (410) 305-9448

1,308 Reviews of Heritage Honda Bel Air - Service Center

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June 14, 2025

I visited the service department to make sure a concern with my car could be resolved. Chris Martinez was very helpful in making sure a diagnostic was quickly completed, no issues. I also appreciate the up More

by Crystal Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
Report | Print
Jun 16, 2025 -

Heritage Honda Bel Air responded

Hi Crystal, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2025

Made my visit here feel super comfortable, there is always a stigma when dealing with car salesmen, but not with Anastasia. I will be recommending my friends and family and I can’t wait to start my jou More

by caddison11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Svidunovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2025

Honest and to the point. The check in process was quick and I did not feel pressured into any unnecessary services. More

by dmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 14, 2025 -

Heritage Honda Bel Air responded

Hi, thanks for your great review and for giving our dealership such a high star rating! Safe travels!

January 24, 2025

The service was great! Tony was in charge of my appointment and I felt heard and understood with all my questions and concerns. He was communicative and helpful the entire More

by awarns525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jan 26, 2025 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 18, 2024

Tony is incredibly helpful and kind. (I don’t have more than 15 words right now) More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 21, 2024 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 04, 2024

Nick was very helpful and knowledgeable. My car was done when he said it would be. He helped me order parts for my car and offered to put them on when they arrive. It was nice to work wit More

by Pls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
October 08, 2024

Tony was efficient, knowledgeable and friendly. The hours were good and the shuttle service made it convenient for me to get home. More

by Michelledfinnerty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service Dept
Report | Print
Oct 12, 2024 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 11, 2024

TONY I . WAS SPECTACULAR AND WENT OUT OFNIS WAY TO ENSURE CUSFOMER SATISFACTION. ALWAYS WILL COME HERE FIR TONT'S PROFESSIONALISM More

by Marypeilerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY ICENROAD
Report | Print
Sep 12, 2024 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

September 07, 2024

Tony and Lexi were great. Very expedient and detail oriented. Gave me advice for now and next time. I will be back. More

by Hannah . L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Lexi in service
Report | Print
Sep 09, 2024 -

Heritage Honda Bel Air responded

Hi Hannah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2024

A+++++ great service from Tony Iceroad. He'ss very patient, supportive, and very helpful as always. More

by pham.ngocnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
To y icenroad
Report | Print
Sep 06, 2024 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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