Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews of Heritage Honda Bel Air - Service Center
service I've been doing service with Bel Air Honda since 2006, purchasing a new Honda Civic Hybrid. Chrissy Richmond usually handles my service. It's ALWAYS e I've been doing service with Bel Air Honda since 2006, purchasing a new Honda Civic Hybrid. Chrissy Richmond usually handles my service. It's ALWAYS efficient, catered to fit my schedule and great prices even if I don't have the oil change coupon!! This was my first experience with Richard Frank. He was just as wonderful to work with. My car needed spark plugs. I was quoted a price for 4 plugs. When Frank looked at the estimated, he said,"Wait a minute. It's a hybrid. I think it takes 8 plugs". He knows his cars. Yes, it took 8 BUT since I was already quoted a price and they had made the error, I was only charged for 30 minutes labor instead of an hour to compensate. I saved $110 overall. Top 10 rating. More
Service Happy with the visit and the time to complete work. Will come back again. The staff is always friendly and helpful. I would recommend Bel Air Hon Happy with the visit and the time to complete work. Will come back again. The staff is always friendly and helpful. I would recommend Bel Air Honda... More
Good Job I was very happy with the entire experience from entry to exit. Staff was friendly. Service was prompt and completed in a timely fashion. Waiting area I was very happy with the entire experience from entry to exit. Staff was friendly. Service was prompt and completed in a timely fashion. Waiting area was clean and comfortable. Work performed was explained thoroughly. Price was competitive. More
Great service once again I did not have an appointment but needed an oil change. So I stopped in and I was out of there in 45 minutes. Quick service and they always meet my ne I did not have an appointment but needed an oil change. So I stopped in and I was out of there in 45 minutes. Quick service and they always meet my needs. More
Great experience I was able to schedule an appointment for our service and they were prompt. I like that they did not recommend unnecessary work. I bought my car els I was able to schedule an appointment for our service and they were prompt. I like that they did not recommend unnecessary work. I bought my car elsewhere but bring it to this location for service. I would consider buying my car here in the future. More
Enjoyed the process! My first time to work with Richard Frank. Very satisfied with the entire process of having my vehicle serviced with his help. He was prompt in contact My first time to work with Richard Frank. Very satisfied with the entire process of having my vehicle serviced with his help. He was prompt in contacting me about the status of the service and very informative in responding to my inquiries. Thanks a lot! More
Service excellence! Went to Bel Air Honda to have my navigation system serviced, it was replaced under warranty. I couldn't be more satisfied! The whole process was very Went to Bel Air Honda to have my navigation system serviced, it was replaced under warranty. I couldn't be more satisfied! The whole process was very relaxing. I was treated with the utmost kindness and respect. My car was well taken care of! I would definitely recommend Bel Air Honda for any need you have, JR is kind, professional, and on top of the game! More
Great service!!! Since moving to Bel Air a year ago we have taken our Honda to Bel Air Honda many times for repairs and maintenance. Service is always great and timely Since moving to Bel Air a year ago we have taken our Honda to Bel Air Honda many times for repairs and maintenance. Service is always great and timely! We have dealt with J.R. Hamilton the majority of our appts and appreciate his friendliness and genuinely caring demeanor. I highly recommend this dealer if you have a Honda and live in the area. Aloha!! More
It was a pleasure! It was a pleasure to visit the Honda service department this week. Richard Frank is always friendly, quick, informative and a pleasure to do business It was a pleasure to visit the Honda service department this week. Richard Frank is always friendly, quick, informative and a pleasure to do business with. Thanks, and see you next time. Sandy More
Continued Satisfaction My 2014 CRV is our third vehicle bought from Max at BelAir Honda. Max is an excellent salesman and person. He takes care of his customers. We bou My 2014 CRV is our third vehicle bought from Max at BelAir Honda. Max is an excellent salesman and person. He takes care of his customers. We bought my CRV back in July. Max was not happy with the way it was prepped for delivery to us. He wanted me to come back and they would take care of it, but I haven't had a chance. So when I brought it in for its oil change, etc. on 1/12/15, I asked if they could clean it then. Max said he would take care of it and did. I have and will continue to recommend Max and Bel Air Honda to my friends and family. More