Back

Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

Sort by
November 22, 2014

30,000 mile service Service advisor was knowledgeable and helpful. Service was done on time and was complete. We bought this car new here and it is the service that keeps More

by dcmeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond, Donna Strobel
Nov 23, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy, Donna, and Bel Air Honda. The service department wants to make it as convenient as possible to get your car worked on.

November 19, 2014

Great service as always I have been doing business with Bel Air Honda since they were in bel Air in the eightys and have always appreciated their great service. Crissy Richmo More

by Graham1253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Nov 19, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and Bel Air Honda. We want to be able to form strong relationships with all of customers like the one we have been able to form with you. The service department strives to give nothing but excellent service to everyone who walks through our doors.

November 18, 2014

Awesome service! I took my Accord in for an oil change that was way overdue, and had an awesome experience! My service writer was polite and helpful. My service tech ( More

by gpkelly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Nov 19, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda want to make sure that our customers know their vehicles are in good hands. We also want to be able to explain to our customers what is exactly being done to their vehicles and answer and questions that may arise. Thank you for choosing Bel Air Honda to service your vehicle.

November 17, 2014

Happy customer since 2001. My family has bought two Hondas from Bel Air Honda, going back to 2001 and have always used this dealership to service the vehicles. I can honestly s More

by jec137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Nov 17, 2014 -

Heritage Honda Bel Air responded

We want to be able to form positive relationships like the one we have been able to build with you. We want to get to know our customers and share things with them to be able to better serve them. Thank you for choosing Bel Air Honda to be your dealer for so many years.

November 17, 2014

Warranty Call !!! Dan Ingrao serviced my Honda Odyssey for the fuel pump factory recall! The price was right- under warranty! He was much quicker than expected! And, my More

by mpkemper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ingrao, Donna Strobel
Nov 17, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda wants our customers to know that their vehicles are in good hands. We also want to be able to work on your vehicle and get in returned to you in an efficient amount of time. Thank you for choosing Bel Air Honda to service your vehicle.

November 15, 2014

great service and experience I am very well pleased with my service experience. Donna Strobel was very helpful and attentive. After talking with her she asked the shop foreman to More

by harold d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Peters, Donna Strobel
Nov 16, 2014 -

Heritage Honda Bel Air responded

We want out customers to be aware of what type of work is being done to their vehicles. We also want to be able to form strong relationship with them. We believe in a strong foundation of trust and what our customer to know that when they drive their vehicle off the lot all the issues have been resolved.

November 15, 2014

Continued Outstanding Service from Bel Air Honda I have been taking our 3 Hondas ( Civic, CRV and Odyssey) to Bel Air Honda for over 12 years and they continue to deliver outstanding service for a go More

by drheckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Nov 16, 2014 -

Heritage Honda Bel Air responded

We want our customers to feel welcomed and comfortable while they are getting their vehicles serviced. we know that it can be somewhat inconvenient but we want to make it as enjoyable as possible for everyone.

November 15, 2014

1st Oil Change for New 2014 CRV The staff is extremely friendly. The service was quick and efficient. Donna was all smiles and laughs. This made the experience easy ... while wait More

by David Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Strobel
Nov 16, 2014 -

Heritage Honda Bel Air responded

We want Bel Air Honda to be a friendly and welcoming environment. Life can be very busy and we want to be able to get our customers in and out so that they may continue on with their day. Thanks for choosing Bel Air Honda to service your vehicle.

November 15, 2014

Service of my Acura RL Great experience with J R Hamilton. Very professional and Courteous. Very helpful with questions and answers. Enjoy getting service at this location. More

by curtis mccants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Hamilton, J R Hamilton
Nov 16, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review JR and Bel Air Honda. Our service department has a very well educated staff and wants to be able to answer any questions or concerns that may arise during the service process.

November 14, 2014

Another great service Chrissy, thank you for another great experience at Bel Air Honda's Service Department. You are the most attentive and knowledgable service advisor th More

by teacher142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Nov 16, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy, Jason, and Bel Air Honda. We want our customers to be apart of the service experience and be able to answer any and all of their questions and concerns. Customers should know exactly what is being done to their vehicle while they are having it serviced.

...
111
...