Heritage Honda Bel Air - Service Center
Fallston, MD
1,309 Reviews of Heritage Honda Bel Air - Service Center
Great crew Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my f Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my favorite service advisor, she is always patient, honest and accommodating. Excellent service center with a great crew of people..... More
Review for vehicle service I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray, came out personally to let me know that the service was completed and all was well. He also gave me a heads-up that within the next year I will need to get the belts changed and the approx. cost. I really appreciated the personal service he provides for every repair done on my car. I will only bring my car to this Honda dealership and I will always request Jason Ray. Thanks, Jason Tina Huss More
Minor service visit Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice ame Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice amenities. More
Amazing Service/Mechanic I have one mechanic and one mechanic only. Dan Ingrao. I have a 2009 Honda Civic Si, and I request him by name each and every time I need a service. I I have one mechanic and one mechanic only. Dan Ingrao. I have a 2009 Honda Civic Si, and I request him by name each and every time I need a service. I recommend him to everyone. He is always fast with a correct (HONEST) diagnosis, and always very polite. The quality of his work is excellent and he keeps my budget in mind. He goes the extra mile to make sure I am satisfied and he is the reason I am loyal to the Service Department Bel Air Honda. More
Great experience First time coming to Belair Honda. Came in to check for an oil leak. I had the pleasure to meet Ben Myers who walked me though everything and explaine First time coming to Belair Honda. Came in to check for an oil leak. I had the pleasure to meet Ben Myers who walked me though everything and explained to me what the problem was. He was very helpful and I would come back again. More
Excellent Service I did not buy my CRV here but... I love the service they provide. Chrissy is always friendly and makes sure I leave a happy customer! Thank you I did not buy my CRV here but... I love the service they provide. Chrissy is always friendly and makes sure I leave a happy customer! Thank you for the great service. More
Great Service Experience Each time I bring my Honda in for service at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the service, th Each time I bring my Honda in for service at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the service, they make sure that it gets completed in a thorough yet efficient manner. I always ask for Chrissy Richmond, Senior Service Advisor at Bel Air Honda. She always explains everything to me and she keeps me updated on the progress of repairs by sending me text messages. I feel that I always get a fair price and the maintenance is always done right. Chrissy and Bel Air Honda stand behind their work. Thank you Chrissy for all you do for me and in helping me keep my two Honda vehicles in top mechanical shape. More
Fixing tire pressure warning My new CR-V quickly developed a problem with the tire pressure warning indicator and I had it checked/fixed at the first full service work done. At My new CR-V quickly developed a problem with the tire pressure warning indicator and I had it checked/fixed at the first full service work done. At that time, the problem was "fixed" by lowering the pressure in each tire. Within a few days and less than 100 miles driven, the warning light came back on. A week after the first service call, I returned to Bel Air Honda for another "fix". This time the "fix" was a software upgrade. Even after this upgrade I was told the warning light could still come on periodically. If so, this will be bothersome. It seems that Honda should find a good fix to the problem and inform customers in advance of this issue. More
Great service! The entire team was a pleasure to work with. Everyone was so professional and courteous. We were able to speak with Ben before and after he worked on The entire team was a pleasure to work with. Everyone was so professional and courteous. We were able to speak with Ben before and after he worked on our van, and he really took the time to get things right. We are definitely coming back to this Honda dealership for any further service needed. :) More
Great Service Dept Everytime I bring my Honda into the service dept at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the ser Everytime I bring my Honda into the service dept at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the service needed is, they makes sure that it gets completed in a thorough yet efficient manner. I request Ben Myers in particular to work on my vehicles because of his top notch workmanship, attention to detail, friendliness, and excellent explanations of how my vehicle is doing. Also I'd like to say that Andres Rubils was very courteous and helpful with my visit too. I'll be sure to come back to Bel Air Honda the next time I need service. Thanks guys!! I really do appreciate it. More