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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,309 Reviews

1,309 Reviews of Heritage Honda Bel Air - Service Center

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September 28, 2014

Great crew Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my f More

by jannah_ph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond, Jason Ray
Sep 29, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy, Jason, And Bel Air Honda. The service departments works to give nothing but their best efforts all day everyday. We want to form good relationships with our customers and encourage them to be apart of the service process. Thank you for choosing Bel Air Honda to service you vehicle.

September 28, 2014

Review for vehicle service I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray More

by trhuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ray
Sep 29, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review the Bel Air Honda service department and Jason. The service department is their for customers and wants to be able to form good relationships with everyone. A good relationship with your derive department is important because you must trust what they are saying and the work that is being done on your vehicle. We work to be honest to our customers and will do what ever it takes to get the issues resolved in a timely manner.

September 25, 2014

Minor service visit Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice ame More

by babsmabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall his name but very pleasant.
Sep 26, 2014 -

Heritage Honda Bel Air responded

The Bel Air Honda service department works very hard to give everyone the best experience as possible. Getting your vehicle serviced can sometimes be an inconvenient hassle. We want to make it as easy and stress free as possible. Thank you for choosing Bel Air Honda to service your vehicle.

September 22, 2014

Amazing Service/Mechanic I have one mechanic and one mechanic only. Dan Ingrao. I have a 2009 Honda Civic Si, and I request him by name each and every time I need a service. I More

by vbellerose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ingrao
Sep 22, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Dan and Bel Air Honda. This dealership and all of its employees feel that it is important to establish a strong and honest relationship with its customers. Getting your vehicle serviced can sometimes be unpleasant and stressful. Bel Air Honda wants to take that away by resolving all the issues and answer any of the customers questions. Thank you for choosing Bel Air Honda to service your Civic.

September 21, 2014

Great experience First time coming to Belair Honda. Came in to check for an oil leak. I had the pleasure to meet Ben Myers who walked me though everything and explaine More

by Dnice585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Sep 22, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda wants the customer to be apart of the maintenance process. We want to be able to answer customers questions and ease their concerns. Each and every employee is their to help the customers and make the process as stress free as possible. Thank you for choosing Bel Air Honda to service your vehicle.

September 20, 2014

Excellent Service I did not buy my CRV here but... I love the service they provide. Chrissy is always friendly and makes sure I leave a happy customer! Thank you More

by Gloria Hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Sep 22, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and Bel Air Honda! We want each customer to get the customer service they deserve. We also want everyone to leave the Bel Air Honda service department knowing that only the best have worked on their vehicle and that the issues have all been taken care of. Thank you for choosing Bel Air Honda to service your vehicle.

September 19, 2014

Great Service Experience Each time I bring my Honda in for service at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the service, th More

by teacher142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Sep 22, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and the Bel Air Honda service department. Bel Air Honda strives to give each and every customers vehicle only the best maintenance. The wonderful staff here at Bel Air Honda make the customers visits enjoyable and their work leaves the customers feeling satisfied and safe. Thank you for choosing Bel Air Honda to service your vehicles.

September 19, 2014

Fixing tire pressure warning My new CR-V quickly developed a problem with the tire pressure warning indicator and I had it checked/fixed at the first full service work done. At More

by davedoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 22, 2014 -

Heritage Honda Bel Air responded

The tire pressure monitoring system requires periodic adjustment of the tire pressures due to normal air loss and variations in pressure from temperature. As a rule, there is a 1 PSI change in tire pressure for every 10 degrees in temperature. If tires were set correctly on an 80 degree and the temperature drops 40 degrees (down to 50 degrees) over night, there is a 4 PSI drop in pressure, which is enough to show low tire pressure. In the past, these variations went unchecked and caused premature tire wear and in some cases a blow out. All manufacturers are now required by federal law to have a tire pressure monitoring system.

September 18, 2014

Great service! The entire team was a pleasure to work with. Everyone was so professional and courteous. We were able to speak with Ben before and after he worked on More

by janelle.little.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Sep 19, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Ben and Bel Air Honda. All of the employees in the service department are well educated and the absolute best! We want the vehicle to leave the shop with all of the issues resolved so that the customer can continue on with their busy day. Thank you for choosing Bel Air Honda to service your van.

September 17, 2014

Great Service Dept Everytime I bring my Honda into the service dept at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the ser More

by Bmore74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Sep 19, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Ben, Andres, and Bel Air Honda. We want to be able to answer each and every one of our customers questions in the service department. We want them to be apart of the process and know exactly what is being done to their vehicle. We also know that people want to be in a positive and pleasant environment and we can say that Bel Air Honda provides that. Thank you for choosing Bel Air Honda to service your vehicle.

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