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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

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June 25, 2014

They're not cheap, but they're good I've been taking my Honda here for service since I bought it. Good service, accurate diagnosis of problems and timely as well. They're not cheap (bu More

by jedalsimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 26, 2014 -

Heritage Honda Bel Air responded

Here at Bel Air Honda we take a lot of pride in our service department. We work very hard to give you the best quality of service we can give you. We appreciate your business at Bel Air Honda and are looking forward to seeing you again soon!

Jun 30, 2014 -

Heritage Honda Bel Air responded

The Bel Air Honda would not be the dealership it is today without its service department. The staff is very well trained and performs the most excellent quality of work. Thank you for choosing Bel Air Honda to service your vehicle.

June 24, 2014

Chrissy Richmond One of the MAIN reasons that I keep coming back to Bel Air Honda is Chrissy Richmond. She is ALWAYS knowledgeable, courteous, friendly, and very comp More

by e8t10t13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 24, 2014 -

Heritage Honda Bel Air responded

We are very happy to hear that you and Chrissy have been able to form such a good and trustworthy relationship. We take a lot of pride in our service department and appreciate your returning business.

June 24, 2014

10K Mile 2013 Accord Coupe Service and Oil Change The Bel Air Honda Service team was ready, willing, and able to answer all my questions, and provided prompt service and on time delivery. Thanks! More

by BPKaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember, I was there early Friday AM at 08:15-9:30AM
Jun 26, 2014 -

Heritage Honda Bel Air responded

We take so much pride in our service team and we are happy to know that you feel the same way about it. We know that as a customer you have many other things to do during the day. It is our goal to get you in and out as fast as you can and still give you good service.

June 20, 2014

Great service I made an appointment on the phone for my scheduled maintenance. I have a 2007 Honda Accord. The people I spoke with were very polite and professional More

by Heck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,
Jun 21, 2014 -

Heritage Honda Bel Air responded

We believe that our maintenance team are some of the best and we are glad to know that you feel the same way. We want the atmosphere of Bel Air Honda to a welcoming and inviting place. We want you to feel that you can speak your mind and not be afraid to ask the questions. Thank you so much for coming to Bel Air Honda and we hope to see you again in the near future.

June 17, 2014

On time! As always I was treated very courteously, the service was thorough, and any recommendations were explained to me. Most importantly the service was com More

by MissyDunworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 18, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and Tom online. By doing so it allows other service customers to see the real life experiences people are having.

June 10, 2014

Out of our way but worth it! At Rick Tassone's encouragement, we drove our 2011 CRV from Towson to Bel Air for service - an oil change. At Rick's encouragement, we worked with Ch More

by Ron Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tassone, Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to come from Towson to service your vehicle with us. I am glad Rick and Chrissy made your service experience wonderful

June 10, 2014

Service is great. Brought my 2008 CR-V in for what I thought would be a "major" service (62K miles) but I was told the major service was done two services ago. I am ve More

by JohnBourassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany Meers
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with our service staff.

June 08, 2014

Thanks Chrissy! Chrissy is always courteous and professional. She has been extremely helpful in fixing my tire issues. I will recommend her and this Honda dealership. More

by bkdunn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with Chrissy

June 08, 2014

Bruce Knapik Thank you, Bruce & Bel Air Honda. Always great service done right and on time. A professional staff that is always courteous and helpful. Thanks ag More

by wesodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking a moment to share your story with Bruce online

June 07, 2014

Maintenance on truck She checked in and checked the mileage of the truck and told me what needed to be done, and she made sure it was done well. More

by srende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with Chrissy

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