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Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,308 Reviews of Heritage Honda Bel Air - Service Center
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April 28, 2014
Car not Running My car had broken down and had to be towed from a previous auto repair shop to BelAir Honda. Reason being the previous shop could not locate issue. My car had broken down and had to be towed from a previous auto repair shop to BelAir Honda. Reason being the previous shop could not locate issue. Belair Honda was courteous, efficient and fixed the issue and I had the car back with 7 hrs of them looking at it. Very pleased with service , price and staff. More
by dkozak1
Employees Worked With
Cashier on 4/28/14..couldn't remember name, Chrissy Richmond
April 26, 2014
Chrissy Service was fast and efficient. Pulled right up to the door, pulled in and was greeted by Chrissy. Car was taken right away and the service was done c Service was fast and efficient. Pulled right up to the door, pulled in and was greeted by Chrissy. Car was taken right away and the service was done correctly the first time. More
by argoafwerw
Employees Worked With
Chrissy Richmond
April 25, 2014
Easy to work with Went in for an oil change. They were courteous and quick. They're always great to chat with. Free care wash too, if only they would vaccum. . . :) Went in for an oil change. They were courteous and quick. They're always great to chat with. Free care wash too, if only they would vaccum. . . :) More
by rayru4
Employees Worked With
Chrissy Richmond
April 25, 2014
Great Service Friendly and helpful staff . Great service as always . Pulls right in and was greeted my Chrissy . Vehicle was taken in for a oil change . Fast servic Friendly and helpful staff . Great service as always . Pulls right in and was greeted my Chrissy . Vehicle was taken in for a oil change . Fast service . More
by Tdlanahan
Employees Worked With
Chrissy Richmond
April 23, 2014
You must go to Bel Air Honda in Fallston, MD I have been in customer service for over 30 years and as employees you are the "front line" and the foundation that creates or breaks a company. I wa I have been in customer service for over 30 years and as employees you are the "front line" and the foundation that creates or breaks a company. I was raised with the philosophy "There is no second chance for a first impression". . But, what happens on the following visits? Whether I was getting service, looking at car with the kids, walking through the lot wishing for that shiny new Honda I have only experienced world class customer service EVERY TIME. Friendly smiles, family oriented, knowledgeable professionals that are really honest. I just bought my second Honda from Bel Air Honda and I am confident that I will not see them often enough for them to remember me, but I will Always receive the finest in the world class service fromm this dealership. I just wanted to say Thank you Bel Air Honda for all you do every day. Sandy Willnecker More
by swillnecker
Employees Worked With
Curtid at service desk incoming service referred me over to Manny and then I dealt with Wayne in Sales, Rick in Financing, Chrissy Richmond
April 23, 2014
Thanks Rick! I had a great experience at Belair Honda! My salesman Rick, was very professional, knowledgeable and most importantly not pushy! I was able to test I had a great experience at Belair Honda! My salesman Rick, was very professional, knowledgeable and most importantly not pushy! I was able to test drive a 2014 Honda Crosstour...What an awesome vehicle! I currently own a 2007 Honda Accord, when I decide to purchase my next Honda It would be from Belair Honda, with my salesman of choice Rick Tassone! Thanks Again Robin B More
by kimbat29
Employees Worked With
Rick Tassone
April 23, 2014
Oil Change Service was fast and efficient. Pulled right up to the door, pulled in and was greeted by Chrissy. Car was taken right away and the service was done Service was fast and efficient. Pulled right up to the door, pulled in and was greeted by Chrissy. Car was taken right away and the service was done in less than 45 minutes. Very well done. More
by tubamom
Employees Worked With
Chrissy Richmond
April 21, 2014
Service My experience at Browns was both informative and pleasant. After diagnosing the problem with my vehicle, the problem was corrected to my satisfactio My experience at Browns was both informative and pleasant. After diagnosing the problem with my vehicle, the problem was corrected to my satisfaction. Thank you. More
by jimanddebstone
Employees Worked With
Bruce
April 19, 2014
185K mile service I purchased my 2004 Pilot new at a dealer that no longer exists. 10 years and 185k miles later it is still a great vehicle because I keep great record I purchased my 2004 Pilot new at a dealer that no longer exists. 10 years and 185k miles later it is still a great vehicle because I keep great records as a retired Army mechanic and the honest, good work of the people at Bel Air Honda. By phone I described to Xavier what I wanted done 2 weeks ago and today that work was done and it was under the estimate and I was in and out in 90 minutes for this major service. Chrissy was efficient and friendly. I will buy my next vehicle here not for a great deal but for the great service department that I have used for the past 5 years and hopefully for many more. Bel Air Honda, please keep these good people because that is why I recommend you to others. V/R Frank More
by Frankh37
Employees Worked With
Chrissy Richmond
April 15, 2014
Service Department the Best I had a great experience, the service was timely and friendly. The hospitality is great cookies, coffee and a car wash what more could you ask for. I had a great experience, the service was timely and friendly. The hospitality is great cookies, coffee and a car wash what more could you ask for. More
by JenniferSimms
Employees Worked With
Chrissy Richmond
