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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

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April 11, 2014

Friendly service I went in for an oil change, brake inspection, and multi-point inspection. I thought I needed to get the brake fluid changed since I've had the car f More

by dmprovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mears
Apr 17, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review us online. Glad to see you received your ladies discount on Wednesday! And glad to see you have your magnet back :)

April 10, 2014

New Car Service Experience The service specialist was couteous. He took the time assist and explain in detail the service that was be conducted on my vehicle. Great Job! More

by jacksonj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2014 -

Heritage Honda Bel Air responded

Glad you enjoyed your recent experience with our staff

April 09, 2014

nice but expensive my vehicle had been serviced a few months ago at a local shop for the same issue. they didn't fix the issue properly since my car started acting up ag More

by cmanning322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Richmond
Apr 17, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda makes a substantial investment in tools, equipment and training necessary to repair vehicles quickly and efficiently. We are required to have updated tools and equipment. We are obligated to train our technicians appropriately. The local repair shop doesn’t have to invest in their people and equipment. Therefore, the cost to repair the customer’s car may be less, in some cases…however it is always less expensive to fix the vehicle the first time as opposed to paying a second repair shop to repair it, after the first shop failed to repair the vehicle. Xavier John Service Manager

April 08, 2014

Ashley is always a joy to work with from the moment she answers the phone until you actually get to see her! She is lovely! More

by csajma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
April 02, 2014

Great!! Kurt and the rest of the service staff were extremely helpful and friendly. Definitely would come back! So glad they were able to help me get my car i More

by LHesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
Apr 08, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Kurt online. Glad you enjoyed your experience with us.

March 30, 2014

ask for Chrissy Chrissy Richmond always tries to give me prompt and professional service, something I can't say about some of the other service reps. She knows my veh More

by stmfndn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Apr 01, 2014 -

Heritage Honda Bel Air responded

Thank you so much for your kind comments about Chrissy. We thank you for taking the time to give your feedback

March 30, 2014

Got my 2009 Honda at Bel Air Honda and have had my service there since. Friendly people, accommodating prices, - I am retired. Christy knows her cars and helps me with my issues. Altho, Honda is a G More

by yacu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Apr 01, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy online. We greatly appreciate you doing so.

March 29, 2014

Wonderful I always have a great experience when I come to Belair Honda. I would like to make sure Chrissy is recognized for her hard work and extensive product More

by wroobeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Apr 01, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy online. We are happy that you enjoy your service experience with us.

March 29, 2014

On time, friendly, helpful, and on budget. I can't ask for more than that. Overall very pleased and would recommend this dealership to friends and family. More

by msalkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Salkin
Apr 01, 2014 -

Heritage Honda Bel Air responded

On time is always a great thing :) Thank you for taking the time to review our dealership online and recommending us to others.

March 27, 2014

Time frame, work done, drinks and cookies, great job .... I have been using service center for over four years keeping my CR-V on the road ..... More

by elec1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tassone
Mar 27, 2014 -

Heritage Honda Bel Air responded

We love the cookies too :) Thank you for reviewing us online

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