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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,309 Reviews
Call Service Center (410) 305-9448

1,309 Reviews of Heritage Honda Bel Air - Service Center

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May 10, 2022

Very easy. . very friendly … Everything that was needed was explained Clearly to my wife and the wait time was not bad More

by Bill murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
May 12, 2022 -

Heritage Honda Bel Air responded

Hi Bill, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

May 09, 2022

Nicholas was very helpful looking into the issue and providing the resolution in a timely matter More

by shadowpot75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
Report | Print
May 11, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 06, 2022

Fast reliable service with friendly staff that answered all my questions and gave me a complimentary car wash. More

by alices1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
May 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2022

My service writer was prompt, knowledgeable and attentive. I appreciated that he kept me informed, and made appropriate cost-saving recommecdations More

by Sandivaughan0912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 04, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2022

On time,fast and effective car service appointment . Customer service was nice and friendly. Clean waiting room . More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Report | Print
Apr 29, 2022 -

Heritage Honda Bel Air responded

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

April 27, 2022

The rep reviewed the car’s repair status, explained clearly what repairs were needed and kept me updated on the status of the repairs. More

by Carol.haag10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Report | Print
Apr 28, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2022

Love this dealership. They always go above and beyond! They have restored my faith in dealerships. More

by Rick Yost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 27, 2022 -

Heritage Honda Bel Air responded

Hi Rick, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 26, 2022

The dealership is very accommodating. They explains everything needed as well as not needed during the service appointment. More

by Bowmancrewshopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service, Jonathan Schultz
Report | Print
Apr 27, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2022

I have always been pleased with the personable and professional way all employees have treated me at Honda inBel Air More

by antoinette2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy
Report | Print
Apr 23, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2022

Service was performed on time and finished at the time promised,underwriter was very helpful with his recommendations More

by Marybob73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McHugh
Report | Print
Apr 23, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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