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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

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December 02, 2021

I have no complaints when dealing with Belair Honda. I have always had service work done quickly and correctly on my 2013 Honda Accord. The service technicians are extremely courteous and professional. More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
Dec 03, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

Two of our vehicles are Hondas. We moved to the area almost 2 years ago and Heritage Bel Air has taken great care of our cars. The service department is always very kind and professional; kudos to Becky More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky in service
Dec 04, 2021 -

Heritage Honda Bel Air responded

Hi Tommy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2021

The service department staff are awesome. They provide coupons when needed for service and Nick is the bomb. He is a great service provider. Even the greeters are very nice and welcoming. I love the waiti More

by dsherwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan service advisor
Dec 02, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found Nick to be so supportive during your experience here at Heritage Honda Bel Air. Thank you for the great review!

November 30, 2021

Always prompt and courteous service. All service items explain advance and pricing is reasonable and fair. More

by KMullen962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, . .
Dec 01, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 30, 2021

I had a morning appointment for an oil change. It went smoothly and it was accomplished in less than an hour. Thank you to Mike. More

by lynwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 02, 2021 -

Heritage Honda Bel Air responded

Hi Lynwagner, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 23, 2021

Would have been a great visit . But a had to wait what seemed to be longer than usual and they stated I declined a service that was need . I did not I wasn't told . I noticed it on my paperwork after the More

by zeusbittner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service associate was great . Give hom 5 stars
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2021

I was appreciative of the professionalism and courteousness of the staff. I also appreciated the transparency of the pricing of the services I received and of the services I will need in the near More

by shamil13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Have a great day!

November 23, 2021

Very efficient washed car after service but missed the rear of the car during washing More

by Rett291206
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

Had my first maintenance on Friday. Everything went well they even put my own windshield wiper liquid for me. Julie explained everything and all is good More

by Hondalover333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie. Service advisor
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 15, 2021

Great service. Knowledgeable and found issue right away. Kept me well informed of everything going on. More

by martinez_ran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby service
Nov 19, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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