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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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September 13, 2021

Had oil change and had to go back in the next day because oil was leaking on driveway. Mike was great . Took care of the problem More

by mjlevengood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Very welcoming polite and courteous with A wealth of knowledge.I appreciate the time spent walking Me threw the maintenance needed on my vehicle or Honda Odyssey More

by Guesswhosback2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Mike Weatherman, Tony Icenroad, Julie Ament, Chuck Robbins, Becky Lind
Sep 13, 2021 -

Guesswhosback2019 responded

Great facility with an amazing staff.It always feel welcoming and inviting with every visit.I ride past a my local service center because my first experience was so pleasant at this one.Thank You again Mr.Mike Weatherman and all the staff at Heritage Bel Air

Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Excellent and friendly service . I would highly recommend this dealer for all your cars needs. More

by Samd513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Was in for a recall was supposed to take 30 minutes it took 1 1/2 hours other than that it was good More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hello Dan, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

September 11, 2021

Service was great and I was in and out in a very short time. Car starts now with the new battery that they installed. Thanks for the great service More

by baltimoreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Bel Air!

September 10, 2021

Julie was great and made my experience great as usual, I trust your dealership on recommending what is needed for service. Thank you again Julie. More

by Sandra Heathcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi Sandra, thank you for your kind review; we are happy to pass along your comments to Julie here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

September 08, 2021

Friendly knowledgeable staff who are committed to making sure your visit is quick and easy as possible. modern clean vacility convenient location with easy access to all major roads. More

by Kurt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Sep 09, 2021 -

Heritage Honda Bel Air responded

Hi Kurt, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 04, 2021

Problem was quickly and correctly assessed. Communication was efficient. The part took a long time to come in, but I understand that was not the fault of the dealership. Upon my return to fix the problem, it More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Tony Icenroad
Sep 06, 2021 -

Heritage Honda Bel Air responded

Hi Marie, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

September 03, 2021

Excellent customer and repair service and pricing. No pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
Sep 06, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2021

Helpful, pleasant, dealt with difficult insurance effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. More

by jennifervm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Ament
Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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