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Heritage Honda Bel Air - Service Center
Fallston, MD
1,309 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,309 Reviews of Heritage Honda Bel Air - Service Center
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September 04, 2021
Problem was quickly and correctly assessed. Communication was efficient. The part took a long time to come in, but I understand that was not the fault of the dealership. Upon my return to fix the problem, it was efficient. The part took a long time to come in, but I understand that was not the fault of the dealership. Upon my return to fix the problem, it was done in a timely manner. Both service reps that I worked with were friendly, reassuring and communicated efficiently. More
by Marie
Employees Worked With
Nick Sloan, Tony Icenroad
September 03, 2021
Excellent customer and repair service and pricing. No pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. More
by Elizabeth
Employees Worked With
Joe Madary
September 02, 2021
Helpful, pleasant, dealt with difficult insurance effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. More
by jennifervm
August 31, 2021
Always friendly and very informative. A great place to have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. More
by Ruthie
Employees Worked With
Tony Icenroad
August 27, 2021
Great service! I called and got an appointment right away. They fixed the problem quickly away. They fixed the problem quickly More
by craig.thomas
August 27, 2021
Totally pleased with experience. Mike went out of his way to replace wiper blades. He was very helpful. I appreciate coupons made available to reduce service cost. to replace wiper blades. He was very helpful. I appreciate coupons made available to reduce service cost. More
by Peterjbrozic
Employees Worked With
Mike Weatherman
August 24, 2021
From the moment I pulled in. The service was everything! I recommend. They went above and beyond. I recommend. They went above and beyond. More
by Kane
