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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews
Call Service Center (410) 305-9448

1,308 Reviews of Heritage Honda Bel Air - Service Center

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September 03, 2021

Excellent customer and repair service and pricing. No pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
Report | Print
Sep 06, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2021

Helpful, pleasant, dealt with difficult insurance effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. More

by jennifervm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Ament
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Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 01, 2021

Julie was very nice to work with fir my service. She was very willing to help me obtain the best price possible for my 22K service. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Mike Weatherman, Julie Ament
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Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Always friendly and very informative. A great place to have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
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Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi Ruthie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

Great service! I called and got an appointment right away. They fixed the problem quickly More

by craig.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

Totally pleased with experience. Mike went out of his way to replace wiper blades. He was very helpful. I appreciate coupons made available to reduce service cost. More

by Peterjbrozic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Report | Print
August 27, 2021

Very polite, helpful and profession advisors. Service was timely. Waiting area comfortable. More

by Striker22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
New fellow. 5 days on the job. Don’t remember name. , Tony Icenroad
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Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2021

Good service, on time, spacious waiting area with vending machines More

by A Honda Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Report | Print
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2021

From the moment I pulled in. The service was everything! I recommend. They went above and beyond. More

by Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Icenroad
Report | Print
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi Kane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2021

The service is completed quickly and correctly. Service team keeps customers abreast of the most current status on the service being performed. Been going there for over 13 years. More

by JohnBourassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Mike Weatherman, Tony Icenroad, Julie Ament, Chuck Robbins
Report | Print
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help! Take care!

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