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Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,308 Reviews of Heritage Honda Bel Air - Service Center
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August 12, 2021
Easy to get an appointment. Oil change and tire rotation done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. More
by ACZ
Employees Worked With
Nick Sloan
August 10, 2021
The person I dealt with the whole time was Tony. Such a nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentle nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentleman that came to tow my car, from George's towing, I think his name was Joshua, this man I will ask for everytime. Wish there were more men like him. I really can't say enough about him!!! He lnew I was nervous and upset and he explained everything. Such a great experience!!! More
by lley1948
Employees Worked With
Tony Icenroad
August 09, 2021
The service at Heritage Honda in Bel Air was excellent. I was greeted courteously after driving into the service bay and explained that I had an appointment for a 4 wheel alignment. Becky said it would take was greeted courteously after driving into the service bay and explained that I had an appointment for a 4 wheel alignment. Becky said it would take about an hour and that was true. The car was also washed. More
by BKHondaCrv2020
Employees Worked With
Becky Lind
August 04, 2021
Efficient and prompt service to fix the problems. Easily scheduled service, on time and shuttle service was a true A plus. Highly recommend Heritage Honda Fallston Md scheduled service, on time and shuttle service was a true A plus. Highly recommend Heritage Honda Fallston Md More
by SG
Employees Worked With
Mike Dowdy, Stanislav Kovachki, . ., Tony Icenroad
August 03, 2021
Everyone is always so helpful and courteous. Service Department was extremely responsive about a concern. Department was extremely responsive about a concern. More
by debbythomas36
July 30, 2021
Bought vehicle from Harrisburg PA location, was told to take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. Called for status Tuesday afternoon and vehicle wasn't even looked at, was told I would receive a call back later that evening. No call, had to call again Wednesday morning was told the work that needed to be completed and was told it would be done by Thursday morning and I would get a call. Had to call again Thursday morning for an update was told it would not be ready until Thursday evening. It was unfortunate since we were to leave for vacation Thursday at 2, got a call at 630PM and said it was ready. Communication was a huge issue. More
by Barbieed
Employees Worked With
Do not remember the name of the advisor
