Heritage Honda Bel Air - Service Center

Becky explained what service was needed. Car was ready in less that one hour. Very efficient. I took my CRV in for an oil change and appreciated Becky telling me what other service I needed. in less that one hour. Very efficient. I took my CRV in for an oil change and appreciated Becky telling me what other service I needed. More

Basically, from beginning to end, the experience I had getting my starter replaced at Heritage Honda was a good experience. The communication was always timely & Julie did an extraordinary job. My only getting my starter replaced at Heritage Honda was a good experience. The communication was always timely & Julie did an extraordinary job. My only qualm with this experience was that fact Heritage wanted to “initially” charge me $648/aftermarket or $906/OEM for a new starter. This was BEYOND ridiculous; IMO‼️‼️ I refuse to get “ripped off” by dealer prices‼️‼️‼️ I was ready to go down & get my car outta there & take it to an “honest” garage. Fortunately, I was able to purchase a NEW “premium” starter on my own at $250 & they agreed to install it for me at $325 labor. $600 is about where this cost should be to replace a starter on a Honda CR-V in the first place. For this reason I rate my experience @ 4/5. Would I return to Heritage Honda for more service work ?? Maybe, it all depends on what type of service my vehicle would require. It’s common knowledge that dealers will “overcharge” the average consumer for their services.....but most of the time there can be more affordable alternatives. More

I was very pleased with the service. They were very friendly, helpful, and well priced. I would definitely recommend them to anyone looking to service their Honda. friendly, helpful, and well priced. I would definitely recommend them to anyone looking to service their Honda. More

Cost was clear upfront, the service tech even found some coupons to help with the price. Car was ready when promised. Overall very good service. coupons to help with the price. Car was ready when promised. Overall very good service. More

Thanks Chrissy and JRay. You take great care of my vehicles and the communication about the current service & future services is always top notch! Thanks vehicles and the communication about the current service & future services is always top notch! Thanks More

People very pleasant car was done in alotld time frame everything was great I've been at this dealership for over 4 years and haven't had a problem everything was great I've been at this dealership for over 4 years and haven't had a problem More

Just a routine service. Everything went fine. Are use their express service for the first time. I didn’t have a reservation for an appointment, but I was treated properly and courteously. The service was their express service for the first time. I didn’t have a reservation for an appointment, but I was treated properly and courteously. The service was accomplished without a hitch. More

Quick service helped me with discount explained service to be done and explained the next service in the future would definitely recommend the total experience to be done and explained the next service in the future would definitely recommend the total experience More

First of all, my name is Dennis. 3 hours for 4 tires First of all, my name is Dennis. 3 hours for 4 tires and oil change! Way too Long! 1st and last experience with Heritage Thanks First of all, my name is Dennis. 3 hours for 4 tires and oil change! Way too Long! 1st and last experience with Heritage Thanks More

Professional and friendly service. Answered all of my questions. Comfortable and clean waiting area where you won't mind the wait. See you in July! questions. Comfortable and clean waiting area where you won't mind the wait. See you in July! More