Heritage Honda Bel Air - Service Center
Fallston, MD
1,309 Reviews of Heritage Honda Bel Air - Service Center
I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as if I had just bought the top of the line off their showroom floor. I cannot say enough good things about the Service Dept. And I don't want to forget the behind-the-scenes mechanics who probably busted a few knuckles to get me back on the road. Top notch all the way! More
Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a coupon. Would recommend! More
Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More
I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routine service ...was greeted by TONI ...he was wonderful and of course I got to see my favorite service manager Chrissy.....who always goes above & beyond for you. Their work ethics are amazing… Give them a shot you will be pleased with the results. More
She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will get them done from other repair shops other than the Honda dealer service. More
Efficient, Fast. Fairly close to my home. Nice workers. Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good More
Nick is always a pleasure to work with! Got me in and out quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! More
I received a safety recall for my 2014 Accord. I contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasan contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasant and professional. I recommend this service dept. to anyone for future service. More
Staff is friendly but when they won’t call you back it’s Very aggravating. I asked for my windshield wipers to be replaced. They did not replace the back one. My radio didn’t work I had to call and have th Very aggravating. I asked for my windshield wipers to be replaced. They did not replace the back one. My radio didn’t work I had to call and have that taken care of also. More
Great people and great service! Nick Sloan is my service advisor and always gets everything taken care of. Purchased two Hondas here and will probably get another one day! advisor and always gets everything taken care of. Purchased two Hondas here and will probably get another one day! More