Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,306 Reviews of Heritage Honda Bel Air - Service Center
Sort by
May 15, 2020
The phone was answered promptly and courteous. The appointment was made immediately. The work done at the time that it was promised. Overall a good visit. appointment was made immediately. The work done at the time that it was promised. Overall a good visit. More
by Gr8fullme
Employees Worked With
Scott Cheuvront
May 15, 2020
Tony was great to work with. He got us in and taken care of quickly. He helped me out when something unexpected came up and resolved the issue seamlessly. of quickly. He helped me out when something unexpected came up and resolved the issue seamlessly. More
by Scott
Employees Worked With
Tony
May 12, 2020
In these ‘different’ times the service was impeccable at Heritage Honda in Belair. The staff was courteous, respectful, and helpful. The work was done timely. I was given a ride from the shop and picked up Heritage Honda in Belair. The staff was courteous, respectful, and helpful. The work was done timely. I was given a ride from the shop and picked up from home and re-taken back to the shop. My service technician, Kevin was courteous, knowledgeable, and forthright. 👍👍👍 More
by TrekkerDS9TOS
Employees Worked With
Kevin Fitzgerald
May 08, 2020
During the COVID 19 and everyone feeling uneasy Heritage Honda made appointments so that their was adequate spacing between those waiting for their vehicles. The staff also greeted you with a smile Honda made appointments so that their was adequate spacing between those waiting for their vehicles. The staff also greeted you with a smile More
by Bbj6225
Employees Worked With
Michael weatherman
May 08, 2020
Excellent customer service - no contact service during stay at home times appreciated. Regular service, new tires and interior detailing completed in one day.will return stay at home times appreciated. Regular service, new tires and interior detailing completed in one day.will return More
by Shunter16
Employees Worked With
Scott Cheuvront
May 07, 2020
I brought my car in to get new air bags and they fixed something in the door in doing so they broke off some of the molding and cast it on the seat and the door doesn’t close good now a safety problem thi something in the door in doing so they broke off some of the molding and cast it on the seat and the door doesn’t close good now a safety problem this was on the 17th now the 7 of may and no help or word back from three times asking for help More
by Samuel Furches
Employees Worked With
Scott Cheuvront, Andrew Miller
May 06, 2020
Service visit My service visit was great. The setup was efficient, the waiting room was clean and spacious and the wait was less than projected. My service rep was My service visit was great. The setup was efficient, the waiting room was clean and spacious and the wait was less than projected. My service rep was friendly and explained everything. More
by adeas25
Employees Worked With
Mike Weatherman
April 30, 2020
As always very friendly and professional and a great experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waitin experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waiting More
by dkg1958
