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Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,308 Reviews of Heritage Honda Bel Air - Service Center
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May 06, 2020
Service visit My service visit was great. The setup was efficient, the waiting room was clean and spacious and the wait was less than projected. My service rep was My service visit was great. The setup was efficient, the waiting room was clean and spacious and the wait was less than projected. My service rep was friendly and explained everything. More
by adeas25
Employees Worked With
Mike Weatherman
April 30, 2020
As always very friendly and professional and a great experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waitin experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waiting More
by dkg1958
April 28, 2020
Fast... out in less than an hour. Comfortable waiting room with WiFi/ TV / Coffee- vending machine. Car looked great after the complimentary wash too. Thank you room with WiFi/ TV / Coffee- vending machine. Car looked great after the complimentary wash too. Thank you More
by Becca
Employees Worked With
Michael Weatherman
April 21, 2020
15K service Was able to make an appointment that suited my needs. Service completed in a timely manner. Very clean facility during COVID outbreak. Nick reviewe Was able to make an appointment that suited my needs. Service completed in a timely manner. Very clean facility during COVID outbreak. Nick reviewed service before and after. More
by Karen
Employees Worked With
Nicholas Sloan
April 18, 2020
Very friendly, courteous and professional staff and technicians. I was pleased with the quality of service performed and would recommend this dealership to my family and friends. technicians. I was pleased with the quality of service performed and would recommend this dealership to my family and friends. More
by dcstep10
Employees Worked With
Nicholas Sloan
April 17, 2020
Was given ride home promptly/ and was called when car was ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. More
by Mic
April 16, 2020
My CRV required a tire repair after I ran over a nail. I dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. More
by johngrimesiii
Employees Worked With
Tony. Last name unknown
April 16, 2020
We had a great experience. We were able to make an appointment and get seen right away. As soon as we arrived our Service Advisor came right up to us and helped us. He has always s in and out very qui appointment and get seen right away. As soon as we arrived our Service Advisor came right up to us and helped us. He has always s in and out very quickly. He was super friendly. More
by Allie and Justin Burt
Employees Worked With
Last name: Sloan
April 15, 2020
Very good service and done in timely manor:Service Rep was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. More
by tjimt15
Employees Worked With
Not listed and don’t know name
