Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews of Heritage Honda Bel Air - Service Center
Dealership was very clean and service personnel were very informative and attentive. All my questions were answered and everything done on my car was explained. informative and attentive. All my questions were answered and everything done on my car was explained. More
FriendlyHelpfulHe was very knowledgeable about my car Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating a service previously done. Very positive personality. More
My concerns were taken seriously. They were quickly identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. More
My service was great. My service ess completed in the time expected. All involved with my service where professional, polite and knowledgeable. All was good time expected. All involved with my service where professional, polite and knowledgeable. All was good More
The person that greeted me tried to sell me service that wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try t wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try to sell me anything extra. More
Great job by Chuck and his service team. Deluxe oil change to get tires rotated, brakes checked, etc. Since I had just traveled several hundred miles. change to get tires rotated, brakes checked, etc. Since I had just traveled several hundred miles. More
First time for service at this dealership. They were very nice and found me a coupon I could use, plus, when they had made a mistake on the invoice, they fixed it right away. nice and found me a coupon I could use, plus, when they had made a mistake on the invoice, they fixed it right away. More
The dealership was courteous, fast, reliable,and dependable. It was easy to schedule an appointment. There was a fast turnaround. They welcomed questions and were able to answer all of them. dependable. It was easy to schedule an appointment. There was a fast turnaround. They welcomed questions and were able to answer all of them. More
The service writer - Chuck Robbins made this a great experience. They finished my car on time and clearly communicated repairs. I also enjoyed the waiting area, free coffee & computer workspace so I co experience. They finished my car on time and clearly communicated repairs. I also enjoyed the waiting area, free coffee & computer workspace so I could continue working while waiting. Will return! More
Very nice service center. Staff was extremely friendly and helpful. Everyone took the tome to answer any questions. Great place to have your car serviced. and helpful. Everyone took the tome to answer any questions. Great place to have your car serviced. More