Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,308 Reviews of Heritage Honda Bel Air - Service Center
Sort by
February 11, 2020
Service representative addressed my service needs in a very timely and professional manner. Will continue to do business with this service department due to polite manner and professionalism. very timely and professional manner. Will continue to do business with this service department due to polite manner and professionalism. More
by Derek R.
Employees Worked With
Scott Cheuvront
February 10, 2020
Purchased my Honda Pilot here in 2018. Love the excellent follow up service that keeps my SUV in tip top condition. Tony in service got my oil changed and car checked out in record time. Loved the excellent follow up service that keeps my SUV in tip top condition. Tony in service got my oil changed and car checked out in record time. Loved the new waiting area too. More
by Paula Simons
Employees Worked With
Tony in Service
February 10, 2020
Exceptional customer service. Melissa as professional, informative and patient! I also spoke with Tyler Ramsey who provided who was also professional and informative! Thank you both! informative and patient! I also spoke with Tyler Ramsey who provided who was also professional and informative! Thank you both! More
by Leederd980
Employees Worked With
Melissa, Tyler Ramsey both 5 ??
February 04, 2020
I was quoted at least $700 in services when I went to get an oil change. They wanted to change my fluids for $700. That’s a complimentary service at most places during an oil change. an oil change. They wanted to change my fluids for $700. That’s a complimentary service at most places during an oil change. More
by Phoebeanders0
Employees Worked With
Not going to name
February 04, 2020
Outstanding, Very pleasant atmosphere and they care Outstanding, Very pleasant atmosphere and they care about the service of your vehicle. Thanks to all the associates that give me the greatest visit Outstanding, Very pleasant atmosphere and they care about the service of your vehicle. Thanks to all the associates that give me the greatest visit 🤗 every time More
by I luv shopping
Employees Worked With
Scott Cheuvront
January 30, 2020
Had my SUV serviced yesterday. I cannot say enough about the positive and professional way I was treated!! From the ease of making an appointment to the moment I drove off the lot. Superior service!! the positive and professional way I was treated!! From the ease of making an appointment to the moment I drove off the lot. Superior service!! More
by jefwinfield
Employees Worked With
Scott Cheuvront
January 29, 2020
Service was speedy and very professional. Nick was top notch and got me out of the service department very quickly as promised. Great job. He was 5 stars. notch and got me out of the service department very quickly as promised. Great job. He was 5 stars. More
by Hsukkim03
Employees Worked With
Nicholas Sloan
January 28, 2020
My new CRV has went dead and towed 3 times. They jump it, check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t care!! I’m starting lemon law with Attorney General. More
by Karentracey55
January 28, 2020
The gentle man who met when I came in and processed my service. Was kind, detailed and kept me informed on the progress of my service while I waited. Service was completed in a timely manor. service. Was kind, detailed and kept me informed on the progress of my service while I waited. Service was completed in a timely manor. More
by Dlwalshsun
Employees Worked With
Scott Cheuvront
January 28, 2020
Everyone was very friendly. This place is very nice! I will definitely be returning as needed. Great Guys! Great Service! Daniel Gilbert and Christina Edwards will definitely be returning as needed. Great Guys! Great Service! Daniel Gilbert and Christina Edwards More
by ninaedwards79
Employees Worked With
