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Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,308 Reviews of Heritage Honda Bel Air - Service Center
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January 11, 2020
Everyone was very friendly and helpful and they went out of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat customers! More
by Ckramer86
Employees Worked With
Kevin Fitzgerald
January 10, 2020
Friendly, made my experience much better this time around with Honda Service. Nick was up front about what my car needed and the cost of the work. He was helpful and had my car ready in a timely manner with Honda Service. Nick was up front about what my car needed and the cost of the work. He was helpful and had my car ready in a timely manner More
by Harfordhonda
Employees Worked With
Nick slone
January 08, 2020
Able to get a same day appointment, very efficient service (drop off and service itself). No hassles. Easy communication via text and email. Quick vehicle pick up. service (drop off and service itself). No hassles. Easy communication via text and email. Quick vehicle pick up. More
by Jennbailey619
Employees Worked With
Tony
January 07, 2020
Staff is friendly and helpful. The wait time was very good. The new service area is very clean and accommodating.I was impressed by the equipment that measured alignment. I understand it is the only one good. The new service area is very clean and accommodating.I was impressed by the equipment that measured alignment. I understand it is the only one in the state of Maryland. More
by hihopes258
Employees Worked With
Kevin
January 03, 2020
Came in for an oil change, the process was quick and easy. Scott was very helpful and made the process very smooth. Will be using Honda services more often. easy. Scott was very helpful and made the process very smooth. Will be using Honda services more often. More
by Jacobvazquez77
Employees Worked With
Scott Cheuvront
January 02, 2020
Bad service, they can’t fix a small issue. They are just oilchangers, no mecanics. I have my car from over a month in there for a clunking noise, and I pick it up in the same condition. All employees from s oilchangers, no mecanics. I have my car from over a month in there for a clunking noise, and I pick it up in the same condition. All employees from service have carsick and can’t do test drive.....so practically they laughing at me. More
by dragos_ursuleac
Employees Worked With
Service manager
December 31, 2019
As always, Chrissy provides outstanding customer care. I have serviced 6 honda vehicles over the past 25 years and she has always been available and helpful in providing the highest quality of care! have serviced 6 honda vehicles over the past 25 years and she has always been available and helpful in providing the highest quality of care! More
by 4fishlers
Employees Worked With
December 31, 2019
Service was excellent! Chuck Robbins was very helpful and professional. I definitely recommend getting your Honda serviced at this location. Quick and customer oriented. Thank you Chuck! and professional. I definitely recommend getting your Honda serviced at this location. Quick and customer oriented. Thank you Chuck! More
by Bradley79
Employees Worked With
Chuck Robbins
December 31, 2019
Nick did a great job in taking care of my car 60k service and wheel grinding noise issue. Keep me informed of the work being done, the wheel noise issue and coordinated with my extended warranty (CNA). Great and wheel grinding noise issue. Keep me informed of the work being done, the wheel noise issue and coordinated with my extended warranty (CNA). Great job!! 5 stars!!! More
by Ladie Geronimo
Employees Worked With
Nick
