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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

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December 30, 2019

They were time, efficient, explained things well. They were able to give a time they would be finished and were even finished a bit ahead of schedule. More

by cnelson1958
Recommend Dealer
Yes
Employees Worked With
Charles Robbins
December 28, 2019

Nice and very clean waiting area and very good service and very quick service i enjoy coming here for service the people are always courteous and friendly More

by Williamp206
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
December 25, 2019

Honda Service alignment Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good More

by Andre Perndreca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2019

This was my first visit/oil change on my new car that I had purchased from Heritage. Melissa was very nice and very professional. I did not have to wait long and the free car wash was a nice touch. Great j More

by Rachel & Rick
Recommend Dealer
Yes
Employees Worked With
Melissa Stillwagon
December 24, 2019

It was a great day to come in. It was quiet and the service people took me right away. My car was done quickly and the service people were friendly and very helpful. More

by dansuep
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheuvront, Bridget Alloway
December 18, 2019

Timely service while waiting in comfortable area. Hot coffee or tea and water self-service available. Work areas and WiFi in waiting area for use. More

by Jul
Recommend Dealer
Yes
Employees Worked With
Michael weatherman
December 17, 2019

Expecting to spend hours today and was in and out in an hour. Professional service at it's best. Thank you for the great experience More

by melissa.salyer
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
December 17, 2019

Very pleased Heritage took over this dealership. I needed a new engine and KEVIN FITZGERALD, the service advisor and Scott( sorry don’t remember your last name) the service manager, made the experience as pa More

by davwamor1
Recommend Dealer
Yes
Employees Worked With
Scott and Kevin, Scott Cheuvront
December 15, 2019

Great Service! Tony was very pleasant and explained in detail what was going on. He made me feel extremely comfortable with this being the first time getting service and the dealership. More

by akenion84
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
December 14, 2019

Had some issues with our 2018 crv. Everything was explained in detail with prices quoted. The service was performed in a reasonable time period and our service person kept us informed. More

by Lee & Janet
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman. 6 stars
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