Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews of Heritage Honda Bel Air - Service Center
Friendly customer service Friendly, quick and extremely courteous. I’d suggest Scott to anyone that needs to have their car serviced at Honda. Ironically he’s the one that sol Friendly, quick and extremely courteous. I’d suggest Scott to anyone that needs to have their car serviced at Honda. Ironically he’s the one that sold me the car too! More
Transmission concern I have had a concern with a transmission shudder and Michael my service advisor brought me in, heard my concern and took care of my service quickly an I have had a concern with a transmission shudder and Michael my service advisor brought me in, heard my concern and took care of my service quickly and efficiently. The service team even noted some additional items for me to take care of in the future. My visit was very simple and easy, I truly appreciated the help that I was given. More
Still not happy paying $50 to fix a flat, but Chrissy Frankos called me to explain why this repair is far more expensive than I believe it should be, and to apologize for any miscommunication. I a Chrissy Frankos called me to explain why this repair is far more expensive than I believe it should be, and to apologize for any miscommunication. I appreciate her reaching out and accept her reasoning - to a point. Because of this follow up I have changed my rating. More
Great service I was there for regular maintenance service and everyone there was great. I'd use this dealership again for my vehicle service needs when in this are I was there for regular maintenance service and everyone there was great. I'd use this dealership again for my vehicle service needs when in this area More
Odyssey Maintenance Finally found a service department that actually wants to take care of me and my vehicle. Solid work and worked with me on the price!! Finally found a service department that actually wants to take care of me and my vehicle. Solid work and worked with me on the price!! More
Fantastic customer service! I highly recommend Heritage Honda Bel Air! They have fantastic customer service, and they provide exceptional quality of work! I will continue to have I highly recommend Heritage Honda Bel Air! They have fantastic customer service, and they provide exceptional quality of work! I will continue to have my vehicle serviced at this location. Thank you!! :) More
Great service in short time Great service and friendly people’s nice place so clean good price not to much waiting to get in Nice sitting room service meet nice people! Great service and friendly people’s nice place so clean good price not to much waiting to get in Nice sitting room service meet nice people! More
Service Review I bought my Honda Pilot in for a routine service and I all went great. I have been using this dealership since 2007 and have been happy with the servi I bought my Honda Pilot in for a routine service and I all went great. I have been using this dealership since 2007 and have been happy with the service. More
Service center survey Brought 2019 crv in for manufacturers recall. I was notified by e-mail, text, and phone call to make sure I got the message. Made the appointment Brought 2019 crv in for manufacturers recall. I was notified by e-mail, text, and phone call to make sure I got the message. Made the appointment and brought the vehicle in and was promptly greeted without any waiting. I was told that it would be about an hour and 15 minutes. Service was completed in the time quoted Satisfied with this first service experience. More
Recall and 7500 service Handled recalls quickly. Explained services with knowledge of the subjects. Keenan was very friendly and helpful. I will ask for him in the future. Handled recalls quickly. Explained services with knowledge of the subjects. Keenan was very friendly and helpful. I will ask for him in the future. Very new service center. More