Back

Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,308 Reviews

1,308 Reviews of Heritage Honda Bel Air - Service Center

Sort by
July 19, 2019

Service Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure. More

by trish2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2019

Run around B/S and lies, 32 thousand dollar car with a busted radio. Had me come to dealership to update radio and claimed America Honda tech lied to them and t More

by Jon
Customer Service
Recommend Dealer
No
Employees Worked With
Jim McHugh
Aug 30, 2019 -

Heritage Honda Bel Air responded

Hi Jon. Thank you for taking the time to review Heritage Honda Bel Air. We take pride in delivering honest and transparent services and would like to understand the situation in more detail, but have been unsuccessful locating your contact information in our database. At your earliest convenience, please contact our Service Manager, Chrissy Frankos, at cfrankos@mileone.com or 410.698.0060. Thank you and we look forward to speaking with you.

July 17, 2019

Outstanding Exceptional service as always!!! Very quick service! My service guy was great as always!! Convenient scheduling online and I was taken immediately as More

by Janetsixx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
July 17, 2019

Excellent Service Excellent, personalized service. Wait time was most reasonable and I was kept informed multiple times during my visit as to findings and progress...on More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
July 17, 2019

Quick and easy.we We have prepaid for 10 free oil changes. We were able to call and get an appointment on the same day. The 7,000 mile checkup was an oil change and t More

by Redhead7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
July 16, 2019

Good Service I was pleasantly surprised scheduling my safety recall appt was quick & easy. I was offered same day service but opted for a day more convenient for m More

by Dinosaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
July 14, 2019

CRV maintenance. Called the week before and reserved a time for my car's maintenance. Service was quick and well done. Very pleased with the entire experience. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
July 12, 2019

A/C Repair Came in for a/c repair. Scott our service rep was very professional and courteous. He kept me updated on status of my repair and offered shuttle servi More

by Ribbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
July 12, 2019

Very helpful. I took our car for a recall issue. It was taken care of in a timely matter. I was able to get a shuttle ride home and back when my car was finished. More

by CRV2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick R, Brian Bluman
July 12, 2019

Top service I was very pleased with the gentleman that greeted and helped me through my service. He was very kind and knowledgeable. He explained everything to me More

by BrendaWa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember. Either Scott Cheucront or Jim McHugh.
...
83
...