Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews of Heritage Honda Bel Air - Service Center
Service Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure. Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure. More
Run around B/S and lies, 32 thousand dollar car with a busted radio. Had me come to dealership to update radio and claimed America Honda tech lied to them and t B/S and lies, 32 thousand dollar car with a busted radio. Had me come to dealership to update radio and claimed America Honda tech lied to them and they didn’t have the update. Are you kidding me! More
Outstanding Exceptional service as always!!! Very quick service! My service guy was great as always!! Convenient scheduling online and I was taken immediately as Exceptional service as always!!! Very quick service! My service guy was great as always!! Convenient scheduling online and I was taken immediately as I arrived! More
Excellent Service Excellent, personalized service. Wait time was most reasonable and I was kept informed multiple times during my visit as to findings and progress...on Excellent, personalized service. Wait time was most reasonable and I was kept informed multiple times during my visit as to findings and progress...one of the reasons I have been using this dealership for over a decade. More
Quick and easy.we We have prepaid for 10 free oil changes. We were able to call and get an appointment on the same day. The 7,000 mile checkup was an oil change and t We have prepaid for 10 free oil changes. We were able to call and get an appointment on the same day. The 7,000 mile checkup was an oil change and tire rotation. That was done in less than hour. More
Good Service I was pleasantly surprised scheduling my safety recall appt was quick & easy. I was offered same day service but opted for a day more convenient for m I was pleasantly surprised scheduling my safety recall appt was quick & easy. I was offered same day service but opted for a day more convenient for me. The service advisor Nick Sloan was very pleasant & aimed to make my experience positive. He took time to help me with some questions i had about the screen technology & also sent a nice young man to pick me up when the regular shuttle driver was busy with several calls. The work was done in a timely manner & I assume properly but I’d have no way of knowing just hours after the job was done. I hate taking cars in for service but this was a good experience. More
CRV maintenance. Called the week before and reserved a time for my car's maintenance. Service was quick and well done. Very pleased with the entire experience. Called the week before and reserved a time for my car's maintenance. Service was quick and well done. Very pleased with the entire experience. More
A/C Repair Came in for a/c repair. Scott our service rep was very professional and courteous. He kept me updated on status of my repair and offered shuttle servi Came in for a/c repair. Scott our service rep was very professional and courteous. He kept me updated on status of my repair and offered shuttle service home so I wouldn’t have to wait there a long time. More
Very helpful. I took our car for a recall issue. It was taken care of in a timely matter. I was able to get a shuttle ride home and back when my car was finished. I took our car for a recall issue. It was taken care of in a timely matter. I was able to get a shuttle ride home and back when my car was finished. More
Top service I was very pleased with the gentleman that greeted and helped me through my service. He was very kind and knowledgeable. He explained everything to me I was very pleased with the gentleman that greeted and helped me through my service. He was very kind and knowledgeable. He explained everything to me. He was clean cut with a really good attitude and enjoyed his job. In summary he was a true gentleman! More