Heritage Honda Bel Air - Service Center

Major preventive maintenance done I was concerned about having my 100,000 mile periodic service done correctly. This includes timing belt, alignment brakes and fluids changed. I have I was concerned about having my 100,000 mile periodic service done correctly. This includes timing belt, alignment brakes and fluids changed. I have always done my own auto maintenance in the past, but age and multiple surgeries have caught up to me. I have done timing belt changes before, just takes patience, adherence to the service manual and concentration. To ensure the jobs were done correctly, I decided that the dealership would be the best place. Talking to the service advisor gave me confidence in the shop. I will be paying attention to the items done to validate my decision. More

Courteous Very friendly, professional, and listened to my concerns and took this into account while providing service., took into account my budget and did not Very friendly, professional, and listened to my concerns and took this into account while providing service., took into account my budget and did not push to complete unnecessary work. More

Service went above and beyond. Even though I thought the missing screw and fastener from side wheel and heat shield during my vehicle service, was not at fault. They still replace i Even though I thought the missing screw and fastener from side wheel and heat shield during my vehicle service, was not at fault. They still replace it free of charge, also remove the debri inside the heat shield. Thank you again. More

Friendly, thorough and quick service Took my Honda Pilot in for service and Scott Cheuvront was my Service Advisor. He is always friendly and takes his time to go over everything with you Took my Honda Pilot in for service and Scott Cheuvront was my Service Advisor. He is always friendly and takes his time to go over everything with you to make sure you understand. Highly recommend him as an advisor. I will be requesting my future appointments with him. A+++. You know it's a good dealership when every time you go you see the same people to help you. More

100,000 mile check up Nick Sloan is the gentleman who regularly takes care of my CRV! He is very knowledgeable as to what my CRV needs!! He is also the only one who realize Nick Sloan is the gentleman who regularly takes care of my CRV! He is very knowledgeable as to what my CRV needs!! He is also the only one who realized I was a Veteran and gahas given me a Veteran's discount since!! For this I am very thankful!! He should be commended on his work ethic, professionalism & personality. This is the only vehichle that I have ever owned that I have taken to any dealership as I used to do my own repairs I am extremely happy with your work!! More

Diagnosing a tapping in engine The entire team was very proffesional and the issue was diagnosed within an hour. I highly recommend this service center. Would go back again and wil The entire team was very proffesional and the issue was diagnosed within an hour. I highly recommend this service center. Would go back again and will have my family and friends use Heritage Honda in the future. More

Service My service advisor Nick Sloan treats my car as if it was his own. Very happy with the service Nick provides me. Nick informs me of any problems with m My service advisor Nick Sloan treats my car as if it was his own. Very happy with the service Nick provides me. Nick informs me of any problems with my car and advises me accordingly. More

Regular service I have missed Honda and the customer service at Heritage Honda (bel air Honda) they continue to give high quality service. Scott was friendly and had I have missed Honda and the customer service at Heritage Honda (bel air Honda) they continue to give high quality service. Scott was friendly and had my discount coupon already calculated. More

Happy crv customer Couldn’t of been happier with the service department. I was instantly met and my car taken back. Stopped inside updated my info and everything was exp Couldn’t of been happier with the service department. I was instantly met and my car taken back. Stopped inside updated my info and everything was explained to me. My car was done in no time. Next time I will wait for the service since it was done in a very timely fashion. More

Fast and efficientservice Excellent service. Quick personable staff. Gave me an informed stats lon what I may need in the future. Will definitely return for future service. Th Excellent service. Quick personable staff. Gave me an informed stats lon what I may need in the future. Will definitely return for future service. Thanks More