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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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June 10, 2019

Friendly and Effcient I brought my car in for its first oil change and the staff was highly efficient, very friendly and completed the work in record time. Waiting accommo More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
June 10, 2019

Excellent customer service Honda Bel Air has been quick to service our Honda each and every time we come in for maintenance. They are friendly, fast and thorough! I would defini More

by ecolburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick - service advisor
June 08, 2019

Great Service Service writer extremely helpful and worked with me on best options. Very much appreciated. Will continue to bring my business to this dealership for More

by Pgilpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
June 08, 2019

Great service department The service department was great and did the job on time even after I rescheduled the service time at the last minute the day before: More

by No-names-here
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
June 08, 2019

The maintenance service was terrible Maintenance service was terrible. Waited over 2 and a half hours for an oil change because the service manager went to lunch with no warning. More

by iZFinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
June 03, 2019

Service call Nick took care of me in the services department and explained all that was done for me. He was polite and professional in his manner which I apprec More

by Service,hud33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not an employee
June 01, 2019

Oil change Expensive for oil change. The service took no time @ all. The guy who greeted me @ my car was very polite and clean. Thanks for your hospitality and g More

by She
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Miller, Brian Bluman
May 31, 2019

Regular maintenance Everything went great. No pressure to "buy" services that I didn't want. I was impressed that my car was finished at exactly the time they stated. More

by Millenialantitheft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any names & I don't have the receipt with me
May 31, 2019

Keen is great! Keen, was very thorough and catered to my needs as a service customer. He spent time explaining what the techs found and what could be worked on. More

by Richardpars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keen
May 29, 2019

GREAT Fast personal customer service, only took 1 hour and estimated time was 2 hours to complete safety recall for replacement of drive side air bag More

by Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
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