Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews of Heritage Honda Bel Air - Service Center
Friendly and Effcient I brought my car in for its first oil change and the staff was highly efficient, very friendly and completed the work in record time. Waiting accommo I brought my car in for its first oil change and the staff was highly efficient, very friendly and completed the work in record time. Waiting accommodations were very clean and comfortable so their hospitality can't be beat! It was a very pleasant experience More
Excellent customer service Honda Bel Air has been quick to service our Honda each and every time we come in for maintenance. They are friendly, fast and thorough! I would defini Honda Bel Air has been quick to service our Honda each and every time we come in for maintenance. They are friendly, fast and thorough! I would definitely recommend them to anyone in the market for a new car! More
Great Service Service writer extremely helpful and worked with me on best options. Very much appreciated. Will continue to bring my business to this dealership for Service writer extremely helpful and worked with me on best options. Very much appreciated. Will continue to bring my business to this dealership for future service More
Great service department The service department was great and did the job on time even after I rescheduled the service time at the last minute the day before: The service department was great and did the job on time even after I rescheduled the service time at the last minute the day before: More
The maintenance service was terrible Maintenance service was terrible. Waited over 2 and a half hours for an oil change because the service manager went to lunch with no warning. Maintenance service was terrible. Waited over 2 and a half hours for an oil change because the service manager went to lunch with no warning. More
Service call Nick took care of me in the services department and explained all that was done for me. He was polite and professional in his manner which I apprec Nick took care of me in the services department and explained all that was done for me. He was polite and professional in his manner which I appreciated More
Oil change Expensive for oil change. The service took no time @ all. The guy who greeted me @ my car was very polite and clean. Thanks for your hospitality and g Expensive for oil change. The service took no time @ all. The guy who greeted me @ my car was very polite and clean. Thanks for your hospitality and generosity! More
Regular maintenance Everything went great. No pressure to "buy" services that I didn't want. I was impressed that my car was finished at exactly the time they stated. Everything went great. No pressure to "buy" services that I didn't want. I was impressed that my car was finished at exactly the time they stated. I was also happy to find a quiet place to sit and read aside from the lounge. Much better than my last experience where a worker lied, told me he was a manager and left me to sit in the cold. I hope he's nolonger employed there. More
Keen is great! Keen, was very thorough and catered to my needs as a service customer. He spent time explaining what the techs found and what could be worked on. Keen, was very thorough and catered to my needs as a service customer. He spent time explaining what the techs found and what could be worked on. More
GREAT Fast personal customer service, only took 1 hour and estimated time was 2 hours to complete safety recall for replacement of drive side air bag Fast personal customer service, only took 1 hour and estimated time was 2 hours to complete safety recall for replacement of drive side air bag More