Heritage Honda Bel Air - Service Center

Thoroughness & professionalism During each of my visits to Heritage Honda I have been treated with much respect. Jim McHugh takes care of me during emergencies & routine maintenance During each of my visits to Heritage Honda I have been treated with much respect. Jim McHugh takes care of me during emergencies & routine maintenance. I leave the facility knowing that my care is safe & serviced well. The atmosphere is friendly & I know Jim McHugh will monitor the work being done on my car. More

Super service advisor I had a great experience recently at the Honda service center. I felt the service advisor went above and beyond what he needed to help us get out Hon I had a great experience recently at the Honda service center. I felt the service advisor went above and beyond what he needed to help us get out Honda fixed. More

Great service Jim provided great service for my recent scheduled maintenance. He communicated all details of what was needed, the projected cost, and made sure my c Jim provided great service for my recent scheduled maintenance. He communicated all details of what was needed, the projected cost, and made sure my car was ready when promised. Always a great experience at Heritage Bel Air Honda. More

Very Helpful Service Rep - Jim Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focu Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focused on ensuring i leave driving a safe and reliable car. Thank you. More

Easy experience I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communicatio I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communication while car was being checked. Also like the check list showing all items ok- Thanks again for the great service . More

Exceptional The staff was very professional and informative. The service advisor Christian was very knowledgeable and my car was ready when promised. Sheila anoth The staff was very professional and informative. The service advisor Christian was very knowledgeable and my car was ready when promised. Sheila another advisor gave me some good maintenance advice. I was made to feel at home thanks to these professionals. Great job. More

Extremely pleased The service writer went out of her way to save me some money on an expensive repair after visiting the dealership the previous friday for a simple bul The service writer went out of her way to save me some money on an expensive repair after visiting the dealership the previous friday for a simple bulb replacement. She was courteous and contacted me with multiple options. Her name is Sheila nesbit More

Troubleshooting electrical systems Sheila and her team treated me with the upmost respect, listened to all my problems and helps explain the solutions. I felt my issues were well receiv Sheila and her team treated me with the upmost respect, listened to all my problems and helps explain the solutions. I felt my issues were well received and they took care of me and my car. I would recommend her services and the dealership to my friends and family. More

Good Service & Servive Advisor With no appointment I was expecting a long wait time. My Service Advisor, Christian Lawton, explained the advantages of a full A1 Service compared to With no appointment I was expecting a long wait time. My Service Advisor, Christian Lawton, explained the advantages of a full A1 Service compared to only an oil change. I have been taking my daughter’s cars to this dealership for a time and I must say that Christian has a great personality for his role at the dealership. He should consider sales. More

Infestation, yep! If you ever suspect you have critters in your vent system drive quickly to see Jim at Heritage and Jim and his team of professionals will extract said If you ever suspect you have critters in your vent system drive quickly to see Jim at Heritage and Jim and his team of professionals will extract said critters, STAT! Thank you!!!!! More