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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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April 10, 2018

Impeccable Customer Service Eric Keller was professional, courteous and respectful. He took the time to understand my issues and explained my options allowing me to make an info More

by JLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
April 09, 2018

Awesome Sheila is awesome. Was honest and straight forward with repairs. If you need service ask for Sheila. She won't let you down. Thanks again, Sheila More

by mdpackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 07, 2018

Flat tire Tire replacement. Great service. Short wait time. Great over all experience. Sheila was very helpful in ordering the tires and helping me with roadsid More

by Nimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 07, 2018

Service Upcoming services were explained and n estimate was given. Shelia was friendly and knowledgeable and explained the price of current service up front, More

by Brentt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 06, 2018

Scheduled maintenance review I wish I could rate 10 stars ! I recently brought my TLX in for a scheduled maintenance. I know nothing about cars and the advisor Nick Ruth is the ma More

by Giuliano Zoppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
April 06, 2018

Great service! The service team at Belair Honda is great. They listen to your concerns and respect your time. I had an especially great experience there today. Sheil More

by LoveMyCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 06, 2018

Service before a cross country trip My family needs to drive from the east to west coast this summer. Before we head on the journey, I wanted to make sure our car was ready to go from a More

by Jopheen919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
April 03, 2018

Excellent Salesman was patient and accommodating, and thoroughly answered my questions. I did not feel pressure at all.. I have already recommended him to a fr More

by Dorothy Cline
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2018

Awesome dealership, awesome experience. This dealership went above and beyond to accommodate my wife and I. They have been exceptional with the service since our purchase. They have made a H More

by Rick Yost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Mike Logsdon, Jim McHugh
March 23, 2018

Excellent service The service department here is wonderful, they didn't overcharge me or try to sell me things I didn't need. Sheila was absolutely the best, and my dau More

by lyelye5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
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