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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,309 Reviews

1,309 Reviews of Heritage Honda Bel Air - Service Center

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March 05, 2018

Unexpected Issue with my car Sheila Nesbit provided me excellent customer service during the required service!! She is an asset to this Honda dealership!! Excellent work ethics, p More

by 1st Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
March 04, 2018

Phil is amazing! I went in to get a key programmed, and overhead lights fixed. I saw Philip Wilson, and he’s awesome to work with. He not only remembered who I was, bu More

by 3hondas4 now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wilson
March 03, 2018

Service Great service very personable. Detailed in explaining everything. He took the time to even complement my other car after service and it isn't ev More

by Dominique 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2018

Service with a Smile! Sheila Nesbit was by far the friendliest and most helpful employee I have ever encountered. She was patient, courteous, kind, and accommodating. Shei More

by Teacher18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
March 01, 2018

Great Service! I routinely service my two vehicles at Bel Air Honda. Ben Myers and Jim McHugh consistently provide outstanding service! I will continue to visit Bel More

by djweinheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers, Jim McHugh
February 28, 2018

Great experience 5 star cast at this dealership Great Experience all the way around Christina Frankos is best service manager this dealership has ever had... The technician Jay Clark that work on m More

by Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay clark, Sheila Nesbit
February 28, 2018

Maintenance Excited and experience is how I would explain my time at heritage Honda today. Everything was great. Even the break area was tidy and neat More

by Littlemama46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Jim is the greatest We love Jim! He always does a great job! We will always bring our car to Jim for service. We love our Honda and how Jom takes care of us! More

by Candj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
February 23, 2018

Sheila was great She respond quickly and answered every question she was great she allowed me to use any coupons that were available at the end of my service More

by Sheilab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
February 23, 2018

Thank you.. Jim is an excellent communicator with great attention to specific details. He goes above and beyond to answer questions and solve the customer's probl More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
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