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Heritage Honda Westminster
Westminster, MD
2,000 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,000 reviews
October 17, 2019
Purchased 2019 Accord from David David made my buying experience a breeze. He was very responsive and was able to answer all of my questions with straight forward answers. I was in an David made my buying experience a breeze. He was very responsive and was able to answer all of my questions with straight forward answers. I was in and out of the dealership in under 2 hours. Most painless car purchase to date. More
by Adam
Employees Worked With
David Baca
October 14, 2019
Best Honda Dealership in Maryland The best dealership I have ever been to, extremely friendly, fair and a great customer service, you can sense the genuineness amongst all the sales re The best dealership I have ever been to, extremely friendly, fair and a great customer service, you can sense the genuineness amongst all the sales representatives, now it makes sense why they are rated number one. More
by Tomide
Employees Worked With
Steve Rubin, John Mohlhenrich
October 11, 2019
Excellent experience. Fantastic experience buying a car with Brent and Keith. They made the buying process very easy. My salesman Elijah was very personable and genuinely g Fantastic experience buying a car with Brent and Keith. They made the buying process very easy. My salesman Elijah was very personable and genuinely gave good suggestions and walked me through all the paperwork patiently. He helped me a lot in choosing the model and year of the vehicle. The test drive process was very simple and he helped me decide since I was between cars. Alex in the Finance department helped me choose the correct payment plan and extra options for my car and did not try to convince me to buy extra stuff I didn’t want to buy. They changed my perception of car salesmen being pushy people who coerce you to take unnecessary plans or cheat you to get more money out of you. Overall, I’m very satisfied with my experience and would definitely go back again. More
by Adi
October 10, 2019
We just purchased a pre-owned civic from Heritage Honda Westminster and had a wonderful buying experience. Our salesman David Baca was very friendly, courteous and professional. He went out of his way to Westminster and had a wonderful buying experience. Our salesman David Baca was very friendly, courteous and professional. He went out of his way to help us. Brent White helped us track down the exact model and year we were looking for and gave us a great price. Alex Peterson was great to work with at the end with the final purchase paper work. We actually had fun and buying a car did not seem like a chore! We will definitely visit this dealership again when we are ready to buy a new or preowned car in the near future! More
by Celestialfool24
Employees Worked With
Brent White, Alex Peterson, David Baca, John Wilson
October 09, 2019
Ernie was great! Ernie was great throughout the entire car-buying process. He explained all the options, all the features of the car and was very pleasant. I would hig Ernie was great throughout the entire car-buying process. He explained all the options, all the features of the car and was very pleasant. I would highly recommend him. More
by Alissa Locke
Employees Worked With
Ernie Kosmakos
October 08, 2019
Mike was very helpful when it came to fixing a scratch on the side of my vehicle. He is very professional. Definately reccomend him 100% the side of my vehicle. He is very professional. Definately reccomend him 100% More
by millerdaniel528
Employees Worked With
Mike McGuire, Brent White, Robert Mason, Mike McGuire
October 07, 2019
The guys that helped me were amazing. John, Bill, and the financial advisor Adam were all amazing and worked a great deal out for me. financial advisor Adam were all amazing and worked a great deal out for me. More
by Hashir
Employees Worked With
Alex Peterson, Bill Spradbrow, Aaron Ringgold, Gregg Smith, Melody du Biel
October 04, 2019
Great experience Just purchased my second Honda Civic from John. He helped me choose the trim level that was right for me since I spend a lot of time commuting. I am n Just purchased my second Honda Civic from John. He helped me choose the trim level that was right for me since I spend a lot of time commuting. I am not a person who is typically comfortable spending a lot of money on myself, but I am continuously tickled with this car. Very satisfied with the purchase and the entire experience. I would certainly recommend working with John and the rest of the team at Heritage Honda in Westminster. More
by SaraW
Employees Worked With
Steve Rubin, Alex Peterson, John Wilson
September 30, 2019
Great Dealership, Great Personnel Prompt response. Great understanding of needs/wants. Timely and proper management assistance to close the deal, with personal contact with manager. Prompt response. Great understanding of needs/wants. Timely and proper management assistance to close the deal, with personal contact with manager. David was very knowledgeable of the vehicle features and a pleasant/effective communication style. Oh, by the way, the car looked great too. David and the Heritage team has made buying a car a positive experience. More
by Tony R.
Employees Worked With
Steve Rubin, Adam Barnes, David Baca, Melody du Biel
September 28, 2019
Thieves, thieves, thieves..... I usually do not post reviews, but thought it was important to warn other consumers about the thieving environment at this dealership. We purchased I usually do not post reviews, but thought it was important to warn other consumers about the thieving environment at this dealership. We purchased a new 2015 Honda Pilot September 26, 2014. Along with the Pilot, we added on a lot of extras, LoJack, Maintenance plan, 5 year 100,000 mile bumper to bumper warranty. The vehicle has been a good purchase. A few weeks ago we noticed the sunroof gasket had popped up out of place. As I worked to put it back in place, I noticed rust had developed where this gasket was supposed to be. We contacted Heritage Honda service and scheduled an appointment. We received a call stating they had completed a recall on the vehicle but could find nothing wrong with the sunroof. After explaining the problem again, they said they would look at it again. We received a call the next day stating they did find the problem and it would cost us more than $500 to repair. When I questioned this I was told my warranty had expired. Not true. They called the warranty company and were told this was a mistake and the vehicle was still covered. However, the sunroof gasket, not available as a separate part, was not covered because it is classified as a glass repair. Glass repair is excluded from the "Bumper to Bumper" coverage. Last time I checked, the glass was between the bumpers. They also pointed out they hate when the finance department, employed by them, call this extended coverage bumper to bumper as it does not even cover the bumpers. $2500 for this coverage and the only repair brought to them for coverage is not covered.......I wonder what excuses they would give for any other repair requested under this coverage. It would not surprise me if nothing is covered....... We picked the vehicle up this morning and had to take it back immediately as there were greasy boot prints on the drivers side entry to the vehicle. Buyers beware!!!!!!!! More
by Ray K
Employees Worked With
Robb Peters
